Responsibilities

• Collaborate across marketing, sales and customer support to design, implement and test innovative technology solutions within our HubSpot instance that align with go-to-market initiatives
• Partner with leadership to identify operation gaps, remove friction, enhance process
• Ensure data quality of HubSpot
• Help develop and lead our AI strategy for go-to-market tools and processes
• Maintain expert level knowledge of the systems in our tech stack and keep up to date with software releases
• Create and maintain documentation for applications and processes
• Assist in training and enablement of new users to grow the technical capabilities across the team
• Manage end user accounts, permissions, and access
• Work with procurement on renewals, new tools and adding seats
• Build and maintain dashboard that help provide actionable insights across go-to-market

Requirements

• 1-3 years of experience in a RevOps, Sales Ops, or system administrator role
• Experience using HubSpot
• Familiar with go-to-market tools such as ZoomInfo, Sales Navigator, and Gong
• Experience with enabling AI tools
• Technical aptitude in maintaining and building out go-to-market tools end-to-end
• Experience configuring and integrating the systems
• A self-starter with prior experience in a high growth SaaS start-up scaling the operations of Sales, Marketing, Customer Success
• Excellent written and verbal communication skills and ability to clearly communicate ideas and solutions in user-friendly language
• Problem-solver with a passion for improving efficiency
• Experience in Python or SQL is a plus

Preferred

• Python or SQL, is not required but a plus

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career