Retail Media Manager

Newport, KY (Hybrid)

Salary Not AvailableSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own end to end retail media activation for Kroger client programs and translate objectives into structured campaigns with in flight optimization tied to store level outcomes.

  • Campaign Execution & Optimization: handle end to end ops, pacing, QA, and in flight adjustments across Kroger systems.
  • Measurement & Reporting: define KPIs, build dashboards, and translate data into actionable recommendations using 84.51 Prism, KAP, CAAM and related tools.
  • Client & Stakeholder Engagement: act as day to day contact, align campaigns to client goals and Kroger/KPM requirements, deliver client facing docs.

Job Description

Responsibilities

  • Campaign Management: Execute campaigns to drive measurable client performance.
  • Lead activation recommendations within Kroger’s managed service ecosystem.
  • Own end-to-end campaign operations including setup, trafficking, pacing, quality assurance, and proactive in-flight optimization.
  • Manage campaign budgets, flighting, timing, deliverables, and governance across programs.
  • Ensure campaigns meet client, Kroger, KPM requirements.
  • Troubleshoot campaign, data, asset, or platform issues and coordinate and communicate resolution.
  • Apply strong working knowledge of Kroger Ad Platform (KAP), Prism, CAAM and related 84.51 and Kroger systems.
  • Reporting and Analytics: Leverage Kroger data to translate performance into business outcomes.
  • Define campaign KPIs and media measurement frameworks aligned to client objectives.
  • Monitor in-market performance and identify optimization opportunities.

Requirements

  • 3–5+ years of hands-on campaign activation experience in Retail Media, shopper marketing, digital media, or CPG eCommerce, including direct experience with Kroger Precision Marketing (KPM), 84.51°, or related Kroger ecosystem tools.
  • Strong analytical orientation with the ability to translate campaign performance and Retail Media KPIs — including ROAS, incrementality, household penetration, sales lift, and basket metrics — into clear, actionable business recommendations.
  • Ability to communicate clearly and professionally with clients, internal stakeholders, external partners, and senior-level audiences.
  • Ability to learn and work across evolving technologies, web-based applications, Retail Media platforms, and Kroger ecosystem tools.
  • Proficient in Microsoft Office applications, including Outlook, Excel, PowerPoint, Teams, and SharePoint.
  • Highly motivated self-starter with strong follow-through, attention to detail, and the ability to manage multiple priorities, deadlines, campaigns, and workstreams with minimal supervision.
  • This is a Hybrid role requiring 2–3 days on site in our Newport, Kentucky office with occasional travel to client meetings, Kroger HQ, Kroger Divisions, and industry events.
  • 4-year degree in Marketing, Business, Analytics, Communications, or equivalent education.

Preferred

  • Experience operating across additional Retail Media platforms, including Amazon Ads, Walmart Connect, Criteo, Instacart, Pacvue, Skai, or similar platforms.
  • Experience in a brokerage, agency, CPG, Kroger, 84.51°/KPM, retail, grocery, or CPG services environment.
  • Experience using Microsoft Power Platform tools, including Power BI, Power Automate, and Copilot Studio, to support reporting, automation, and data visualization.
  • AI and Automation experience a plus
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