Responsibilities

• Own day-to-day digital merchandising execution across wholesale and ecommerce partners, including Sephora, Ulta Beauty, Amazon, Department Stores, QVC and other priority accounts.
• Manage NPF process, retailer PDP setup, maintenance and optimization, including product imagery, copy, claims, videos, enhanced content, ratings/reviews, assets and other conversion-driving content.
• Upload and manage content directly within retailer brand portals and PIM/PXM platforms, including Sephora and Ulta Beauty.
• Coordinate Amazon Carousel, A+ and other enhanced content, ensuring assets are delivered and implemented as a complete consumer journey.
• Support digital readiness for new product launches, assortment changes, packaging transitions, discontinuations and promotional moments.
• Conduct ongoing site QA across retailer platforms, identifying and resolving issues related to product information, imagery, pricing, promotions, links, navigation and overall brand presentation.
• Identify opportunities to continuously optimize the digital shelf, including search, navigation, filters, cross-sell/link-sell, product recommendations and content sequencing.
• Maintain and update evergreen digital assets, ensuring expired or outdated content is removed and retailer sites consistently reflect the latest approved brand materials.
• Monitor retailer digital best practices and competitive activity to identify opportunities to improve discoverability, conversion and the overall consumer experience.
• Maintain merchandising calendars, launch trackers, asset requirements and implementation timelines across North America channels.

Requirements

• Proactive Problem Solver: Sees or hears what needs to happen next and takes initiative to move it forward. Comfortable identifying gaps, troubleshooting issues and proposing solutions rather than waiting for direction.
• Detail-Oriented Project Manager: Highly organized with a strong attention to detail and the ability to manage multiple retailers, projects, assets and deadlines at once. Keeps the details moving without losing sight of the broader objective.
• Ownership & Decision Making: Takes accountability for day-to-day execution and follows work through to completion. Knows when to make a call independently, when to ask the right questions and when to escalate a risk or decision.
• Consumer & Brand Mindset: Naturally curious about beauty, retail and how consumers experience brands both in-store and online. Brings an eye for where we can improve consistency, storytelling, product discovery and the overall ELEMIS experience.
• Agile, Team-First Operator: Energized by a fast-moving, collaborative environment and excited by the opportunity to contribute across a broad range of the business—from digital merchandising and asset management to launches, Spa marketing and foundational team support. Willing to roll up their sleeves, learn quickly and maintain consistency that enables the broader team to deliver great work.

Benefits

• This is a Hybrid role based three days per week (Tuesday, Wednesday, Thursday) in our NYC office, and two days (Monday and Friday) working from home
• Paid Time Off
• 401(K) with 100% match on the first 5%
• Company Holidays
• Paid Parental Leave
• Generous ELEMIS product discount
• Supplemental & Basic Life Insurance
• Dental & Vision
• Commuter benefits
• …and more perks designed around wellbeing and balance