Retail and Events - Field Based Brand Ambassador

Responsibilities

• Represent LeafGuard professionally at assigned retail warehouse locations, local home shows, and community events.
• Set up and take down the pop-up banner and podium display for roadshow shifts, and keep the display area clean, organized, and on brand.
• Staff kiosk displays at the fenceline, where no additional setup is required.
• Engage shoppers in a warm, respectful, conversational way - engaging and approachable, never pushy or aggressive.
• Give a short, accurate overview of LeafGuard products, features, and benefits, and answer basic questions.
• Identify interested homeowners and schedule complimentary in-home meetings with our sales team.
• Accurately collect and enter customer contact and appointment information on a tablet or other device.
• Generate a minimum of five (5) qualified leads per day at a busy retail location.
• Arrive on time and fully prepared for every scheduled shift.
• Communicate proactively and promptly with your manager on scheduling, daily results, and any issues at the location.

Requirements

• Outstanding communication - responds quickly to calls and texts, confirms shifts in advance, and raises concerns early rather than late.
• Absolute dependability. Shifts are committed to in advance and no-shows are not acceptable.
• An outgoing, friendly personality with a real desire to meet new people.
• Comfortable starting conversations with strangers while reading the room and respecting a "no thank you."
• Professional appearance, attitude, and behavior at all times while representing LeafGuard and our retail partner.
• Comfortable working toward a daily goal of at least five qualified leads in a high-traffic location.
• Able to learn our product quickly and explain it clearly and honestly.
• Comfortable entering customer information on a tablet or smartphone.
• Must be available to work nights, weekends, and holidays.
• Reliable transportation and the ability to travel to assigned locations.

Preferred

• Previous retail, customer service, promotions, appointment setting, or lead generation experience is helpful but not required.