Azure Lounge is looking for a hands-on, high-energy General Manager to lead the day-to-day operations of our upscale lounge and restaurant. This person will be responsible for making sure the business runs smoothly, the team is well-managed, the guests have an amazing experience, and the lounge stays profitable, polished, and consistent.

We need someone who can lead a team, solve problems quickly, keep service standards high, manage the floor, and help us grow the brand. This is not a sit-back office role, we need a true leader who can manage people, operations, customer experience, and revenue all at once.

• Oversee all daily operations of Azure Lounge
• Manage front-of-house and overall guest flow
• Ensure the lounge opens and closes properly each day
• Maintain a clean, organized, high-end atmosphere at all times
• Create and enforce systems, policies, and standard operating procedures
• Troubleshoot issues quickly and professionally during service

• Hire, train, schedule, and lead staff
• Manage servers, hosts, bartenders, support staff, and floor leads
• Hold team members accountable for performance, punctuality, professionalism, and service standards
• Conduct regular staff meetings and trainings
• Build a strong team culture with high energy and high expectations
• Coach team members to improve guest service and upselling

• Ensure every guest has a smooth, memorable, and elevated experience
• Address guest concerns, complaints, and service recovery in a professional way
• Monitor reservations, table flow, seating, and customer satisfaction
• Help create a lounge experience people want to return to and talk about

• Track daily sales, labor, and operating performance
• Help increase revenue through strong floor management, upselling, and customer retention
• Monitor comps, voids, discounts, and cash handling procedures
• Assist ownership with improving profitability and operational efficiency
• Review staffing based on business needs and traffic

• Oversee lounge nights, brunches, special events, and private bookings
• Coordinate with vendors, DJs, hosts, and event partners when needed
• Ensure events are staffed properly and executed at a high level
• Work alongside ownership/marketing team to support promotions and guest traffic

• 3+ years of management experience in a restaurant, lounge, nightlife, or hospitality environment
• Strong leadership and team management skills
• Experience managing a high-volume guest experience
• Strong conflict resolution and customer service skills
• Ability to lead under pressure in a fast-paced environment
• Organized, dependable, and solutions-oriented
• Experience with scheduling, staff management, and daily operations
• Must be able to work nights, weekends, brunches, and special events

You are:

• A natural leader
• Professional but personable
• Strong with both people and operations
• Great at holding a team accountable
• Passionate about hospitality and creating an unforgettable guest experience
• Able to bring structure, consistency, and energy to the business

• Stronger service and smoother operations
• Better team accountability and professionalism
• Increased guest satisfaction and repeat customers
• Well-executed events and busy nights
• A cleaner, more organized, more profitable business