Marketing & Box Office Manager - The Hamilton Live

District of Columbia, USA (On-site)

$65K/yr – $75K/yrMid LevelFull time

Posted 3 days ago

Job Summary

Own the live music event operations from ticketing and box office to press, marketing, and on-site execution, driving concert promotion, staffing, and guest experience.

Lead ticketing, sales strategies, and show-level reporting
Coordinate cross-functional teams including F&B, security, and artist reps

Job Description

Responsibilities

Marketing & Announcing New Concerts
Build shows from the ground up in our ticketing system
Drive ticket sales through paid and organic social campaigns and email marketing
Prepare & file promotional materials for each concert
Coordinate pre-sales and promo codes with artist representatives
Handle press outreach for new and upcoming shows and maintain listings on area event calendars
Collaborate with others on per-show sales strategies, including digital ads with Jambase and Relix
Track sales and provide regular per-show and org-level reports to internal & external stakeholders
Box Office and Concert Execution
Work with the F&B Manager to establish and maintain best practices and SOPs for box office staff

Requirements

Passion for live music and delivering an exceptional guest experience
Strong conflict de-escalation and customer resolution skills
Ability to collaborate cross-functionally with F&B, security, marketing, and artist representatives
Staff hiring, training, and scheduling across multiple departments
Social media marketing and digital advertising to drive ticket sales
Ticketing platform and box office operations management
Ability to work nights and weekends - that’s when the shows are!

Benefits

Reputable Company: Strong stability and performance.
Positive Culture: Courtesy, dignity, and respect.
Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
Bonuses: Quarterly eligibility.
Flexible Schedule: 5-day work week.
Career Growth: Rapid advancement opportunities.
Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
Insurance: Hospital indemnity, critical illness, accident coverage.
Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.

Clyde's Restaurant Group

4.2 Glassdoor

Clyde’s Restaurant Group (CRG) is one of the nation’s most successful and enduring restaurant companies. In 1963, the original Clyde’s opened in the Georgetown neighborhood of Washington, D.C. The brand has expanded to include properties in Northern Virginia, suburban Maryland, and the District of Columbia: Clyde’s of Georgetown, Clyde’s of Chevy Chase, Clyde’s at Mark Center, Tower Oaks Lodge, Clyde’s of Gallery Place, Clyde’s Willow Creek Farm, Old Ebbitt Grill, The Tombs, 1789 Restaurant, Fitzgerald’s, The Hamilton, The Hamilton Live, and Cordelia Fishbar. Under development is Ebbitt House in Reston, Virginia, slated for a 2026 opening. While each is distinctively different from the next, all of CRG restaurants share the same reputation for exemplary customer service, an unforgettable atmosphere, and thoughtfully crafted menus that balance tradition with brush strokes of innovation. All CRG concepts are committed to the people and the region they serve, proudly fostering an environment of inclusivity, respect, and exceptional hospitality.

Founded in 1963

Washington, District of Columbia, USA

788 employees (56 in marketing)

clydesgroup.com

80% recommend to a friend

90% CEO approval