Responsibilities

• Marketing & Announcing New Concerts
• Build shows from the ground up in our ticketing system
• Drive ticket sales through paid and organic social campaigns and email marketing
• Prepare & file promotional materials for each concert
• Coordinate pre-sales and promo codes with artist representatives
• Handle press outreach for new and upcoming shows and maintain listings on area event calendars
• Collaborate with others on per-show sales strategies, including digital ads with Jambase and Relix
• Track sales and provide regular per-show and org-level reports to internal & external stakeholders
• Box Office and Concert Execution
• Work with the F&B Manager to establish and maintain best practices and SOPs for box office staff

Requirements

• Passion for live music and delivering an exceptional guest experience
• Strong conflict de-escalation and customer resolution skills
• Ability to collaborate cross-functionally with F&B, security, marketing, and artist representatives
• Staff hiring, training, and scheduling across multiple departments
• Social media marketing and digital advertising to drive ticket sales
• Ticketing platform and box office operations management
• Ability to work nights and weekends – that’s when the shows are!

Benefits

• Reputable Company: Strong stability and performance.
• Positive Culture: Courtesy, dignity, and respect.
• Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
• Bonuses: Quarterly eligibility.
• Flexible Schedule: 5-day work week.
• Career Growth: Rapid advancement opportunities.
• Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
• Insurance: Hospital indemnity, critical illness, accident coverage.
• Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
• Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.