Head of Marketing
Workplay
Irondequoit, NY (Remote)
$130K/yr - $160K/yrIn-houseFull-timeSenior level5+ years exp.
6 hrs ago
Research Operations Lead, Customer Insights
Atlanta, GA (On-site)
Salary Not AvailableSenior LevelFull time
Posted 3 months ago
Job Summary
Own the identification and resolution of workflow frictions by combining research insight with AI-enabled tooling to automate high-value tasks, streamline operations, and protect research quality.
- Diagnose workflow bottlenecks across quant and qual research and present prioritized AI-driven proposals to leadership.
- Build and document AI-assisted workflows for transcript analysis, survey programming, crosstab generation, and automated reporting.
- Automate core operations across tools to reduce friction and protect research quality by ensuring AI usage aligns with the research lifecycle.
Job Description
Own the identification and resolution of workflow frictions by combining research insight with AI-enabled tooling to automate high-value tasks, streamline operations, and protect research quality.
- Diagnose workflow bottlenecks across quant and qual research and present prioritized AI-driven proposals to leadership.
- Build and document AI-assisted workflows for transcript analysis, survey programming, crosstab generation, and automated reporting.
- Automate core operations across tools to reduce friction and protect research quality by ensuring AI usage aligns with the research lifecycle.
Salesforce
4.1 Glassdoor
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.Privacy Statement: http://www.salesforce.com/company/privacy/
Founded in 1999
San Francisco, California, USA
86K employees (5,985 in marketing)
80% recommend to a friend
83% CEO approval
Marketing Team
Marketing Team Size
3,762 (4% of company)
Median Career Experience
16.5 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
22
People
HR / Recruitment
Marketing Leadership
Kristin Pierce
Senior Vice President of Global SMB, Growth, and Digital Experience Marketing
At the company for 11 months
Heidi Radenovic Eisenstein
VP, Global Field Marketing, Public Sector
At the company for 2 years 7 months
Leily Pan
VP, Marketing Planning and Strategy
At the company for 11 years
Ryan Batty
VP, Slack Global Marketing
At the company for 1 year 11 months
Funding
Total Funding
$25.1B
Last Raise
$25B
Post IPO Debt, 5 days ago
Funding History
- Mar 2026Post IPO Debt • $25B
- Oct 2022Post IPO Equity
- Jan 2003Series Unknown • $1M
Traffic Signals
Monthly Visitors
90.3M
Monthly Google Ads Budget
$2.8M
Traffic Source Mix
Search
15.1%
Direct
65.3%
Referral
17.9%
Social
0.2%
Paid
1.4%
Headcount Trend
Current headcount: ~86.1K
Recent News
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