Referral Management Coordinator

Henderson, NC

Salary Not AvailableFull time

Posted 13 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

WHY SHOULD YOU WORK HERE?

We believe in making our people the foundation of who we are. We want a workplace centered on kindness, caring, and compassion where team members meet the high standards and expectations our residents and families deserve. We are proud to offer:

  • Competitive wages
  • Health, Vision, & Dental Insurance
  • 401(k) Retirement Plan with Company Match
  • Company Paid Life Insurance
  • Disability, Accident and other voluntary insurance plans
  • Vacation available following 90 days of FT employment, Sick, and Holiday Pay
  • Free Employee Assistance Program for all employees
  • Opportunities for Career Advancement

*Please note that some benefits may only be available to full-time employees and/or certain employee classifications.

OUR WORKPLACE

We are a skilled nursing facility operating 24/7. Our facility is committed to providing the highest quality of care and services assuring human dignity and quality of life for our residents, their families, and our employees.

JOB SUMMARY

The Referral Management Coordinator is responsible for assisting skilled nursing facilities with census growth opportunities. The position will work with assigned facilities with meeting and exceeding their census goals and direct the admissions process from referring hospitals to the assigned facilities. Job responsibilities may include but are not limited to:

  • Oversee referral and inquiry process for patient care services.
  • Adequately triage incoming hospital referrals.
  • Follow admissions process according to company procedures.
  • Communicate admissions decisions timely to referral source.
  • Analyze data trends and prepare reports as requested.
  • Create positive resident and staff outcomes.
  • Respect others by treating them the way we want to be treated.
  • Demonstrate kindness, compassion, honesty, and integrity at all times.
  • Help create a culture of superior customer service.

*Please note that this Job Summary outlines the general nature and level of work to be performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee.

REQUIREMENTS

  • Bachelor’s Degree or minimum 2 years’ experience in healthcare, community relations, admission, sales or marketing
  • Willingness to drive throughout the day
  • Successful criminal background check
  • Healthcare marketing, sales and admissions experience preferred.
  • Long-term care facility experience preferred
  • Active and clear drivers license

EOE

We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.

#IND-MGR

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Marketing in LTC: 1 year (Required)
  • Skilled nursing facility: 1 year (Required)

Work Location: On the road