Responsibilities

• Prepare, review and distribute all required documentation to external agency partners on both a recurring and ad-hoc basis
• Maintain up-to-date records of default accounts, including managing flip accounts and tracking placement data across internal platforms (e.g., Salesforce)
• Assist with managing relationships with our outside law firm and collections agency network
• Prepare and review documentation to support litigious activity on default accounts
• Conduct quality audits on placement and recovery records; identify discrepancies, track changes, and follow up with law firms to ensure data accuracy and compliance
• Audit SIF/PIF reports submitted by external agencies against internal finance records to verify accuracy and flag discrepancies.
• Pull account-level reporting and assist with ad-hoc data requests as needed