Project Manager- Customer Marketing

Responsibilities

• Enable the sales organization by creating tailored marketing materials, presentations, and customer-facing content that help win new business and grow existing accounts.
• Support account-based marketing (ABM) strategies through customized campaigns and collateral for strategic and high-value customers.
• Streamline marketing support processes by developing scalable workflows, intake processes, and prioritization frameworks for seller requests.
• Manage multiple projects simultaneously, ensuring all deliverables are completed accurately and on schedule.
• Lead projects through the full lifecycle, coordinating timelines, resources, meetings, approvals, and stakeholder communications.
• Partner with Creative, Sales, Digital, Analytics, and other cross-functional teams to execute campaigns across channels including email, paid media, web, and customer-facing platforms.
• Draft creative briefs, gather stakeholder requirements, provide feedback throughout development, and proof materials prior to deployment.
• Monitor project milestones, identify risks, and proactively communicate status updates, challenges, and next steps to stakeholders.
• Leverage customer insights and campaign performance data to recommend enhancements and drive continuous improvement.
• Educate and support sellers on available marketing tools, assets, and best practices to maximize customer engagement opportunities.

Requirements

• Strong project management skills with the ability to prioritize competing deadlines and manage multiple initiatives simultaneously.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills with the ability to effectively engage stakeholders at all levels.
• Ability to work independently while collaborating across multiple teams and functions.
• Strong problem-solving and critical-thinking skills with a proactive approach to overcoming challenges.
• Experience managing cross-functional projects in a fast-paced environment.
• Customer-focused mindset with a passion for delivering impactful marketing solutions.
• Ability to balance strategic thinking with strong execution skills.
• Experience analyzing data and campaign results to identify insights and optimization opportunities.
• Positive, collaborative approach to building relationships and driving results.

Preferred

• Experience supporting B2B marketing or sales enablement initiatives.
• Knowledge of account-based marketing (ABM) strategies and tactics.
• Experience partnering with Sales organizations to develop customer-facing materials.
• Familiarity with marketing automation, campaign management, or CRM platforms.
• Experience working with customer insights, marketing analytics, and performance reporting.
• Experience collaborating with creative teams, agencies, or external vendors.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!