EverPro - Customer Marketing Manager - Invoicing Solutions (Remote, US)

USA (Remote)

$65K/yr – $80K/yrMid Level5+ years expFull time

Posted 1 day ago

Job Summary

Lead and own the end-to-end lifecycle experience direction for assigned journeys, translating business priorities into growth initiatives that drive activation, retention, and monetization while collaborating with cross-functional teams.

  • Own end-to-end lifecycle initiatives across multiple channels and touchpoints
  • Partner with Product, Growth, and Data to shape strategy and measure impact

Job Description

Responsibilities

  • Customer Lifecycle Strategy & Experience Direction
  • Own lifecycle experience direction for assigned journeys, segments, or initiatives
  • Define which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influence
  • Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging
  • Ensure lifecycle touchpoints work in concert with product experiences to support customer success and growth
  • Business Impact & Growth Contribution
  • Translate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetization
  • Develop clear hypotheses for how lifecycle initiatives will contribute to business goals
  • Size expected impact directionally using assumptions, ranges, and customer economics
  • Prioritize initiatives based on potential impact, customer value, and feasibility

Requirements

  • 5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles
  • Experience owning customer journeys tied to business outcomes, not just channel execution
  • Strong analytical and quantitative skills, with experience using data to inform decisions
  • Proven ability to collaborate cross-functionally and influence without direct authority
  • Experience working in B2B or B2C SaaS or Product-Led Growth (PLG) environments

Preferred

  • Bachelor’s degree in Marketing, Business, or a related field
  • Experience working with marketing automation platforms such as Braze,Iterable, HubSpot, or similar
  • Exposure to feature adoption, monetization, or payments-related initiatives
  • Experience partnering closely with Product and Product Marketing teams
  • Comfort with directional impact modeling or customer economics

Benefits

  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program
EverCommerce logo

EverCommerce

3.7 Glassdoor

EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.

Founded in 2016
Denver, Colorado, USA
1.8K employees (222 in marketing)
69% recommend to a friend
70% CEO approval

Salaries

Posted range

$65K/yr – $80K/yr

Taken straight from the job posting.

The middle of this range ($73K) is 34% below the median base salary for Customer Marketing Manager roles in the United States ($110K).

Customer Marketing Manager median pay in the United States

$110K/yr

Most pay falls between $95K and $135K. Based on 49 salaries.

See all EverCommerce salaries

Funding

Last Raise
Private Equity, 7 years ago

Funding History

  • Jul 2019
    Private Equity

Traffic Signals

Monthly Visitors
56K
Traffic Source Mix
Search
19.6%
Direct
55.5%
Referral
14%
Social
10.2%
Paid
0.6%

Headcount Trend

Current headcount: ~1.8K