Customer Marketing Content Creator Lead

Responsibilities

• Capture our customer as the hero: When a customer does something remarkable with Nebius, you capture their voice, their outcomes, the people leading the work and the process that got them there. You set the creative vision and visual bar for all customer storytelling, from a 20-second, high-energy social cutdown to a 20-minute documentary film, and you push past the classic customer story into series, podcasts and formats a builder would follow on their own.
• Build the AI content engine: When one interview needs to become 15 assets, you build the system that does it: transcript to cutdowns to social cards, with review and brand-voice checks built in. You document it, run it, and teach the team and agencies to use it.
• Multiply the shoot: When sales, product marketing and brand each need the same story in a different format, you version it for every channel that needs it (paid social, organic, sales enablement, events, the website and press) without losing the complete story. You do it with an AI-powered content engine you design and own.
• Earn reach beyond owned channels: Great content lives beyond owned channels. You build earned and partner distribution: influencers, publications and media, customer-posted content we amplify, G2 and other third-party sources. You measure it by views, reach and pickup.
• Scale through agencies: When demand outgrows what you can shoot yourself, you source, brief, hire and manage external production, editing and post-production agencies and small crews, holding them to one consistent creative standard.
• Remove handoffs: When a shoot needs someone to point a camera, mic a subject, direct performance and support the edit, you step up. On location, you work as videographer and producer, sometimes leading sound and direction solo.
• Set the visual bar high: You define what best-in-class looks like, develop a unique Nebius-owned storytelling look and feel, and experiment to find what’s next. Then you hold the bar as volume increases.
• Build future capabilities: You keep a pipeline of customer stories moving through pre-production, production, post and versioning at the same time, across a global roster of customers. When the business is ready for a deeper customer marketing bench, you set the strategy for expanding high-quality creative through AI mechanisms and people.

Requirements

• - Customer-hero craft: a portfolio of customer stories people actually choose to watch, across video, social, podcast and series, not just PDFs and case studies. Include work that earned real reach, not just work that shipped.
• - Distribution: a track record of earned and partner / third-party distribution beyond owned channels (influencers, publications and media, customer-posted content you amplify, G2 and other third-party sources), with results to show in views, reach and pickup.
• - Creative storytelling range: stories beyond the classic customer story, with a builder / technical cool factor. The test: would a builder follow your work on its own?
• - AI-native content systems: you have built AI systems for content creation (for example, one interview repurposed into 15 assets, transcript to cutdowns to social cards, review and brand-voice checks) and can walk us through a workflow you built.
• - 8+ years of progressive content leadership experience in a senior role at a B2B company, leading or building a creative, content or production team.
• - A track record of building brands and pipeline through content and campaign creative, tracking results and improving creative outcomes to hit goals.
• - Hands-on experience filming, directing and editing, including true documentary or observational shooting, not only studio or talking-head interviews.
• - Technical credibility: a portfolio of AI-native or developer-facing content where the audience is builders, and the comfort to interview AI directors and chief researchers at that level.
• - Comfort operating with very little direction and a lot of ambiguity, and the judgment to make the call anyway.
• - Taste: an eye for what makes a story worth watching, and the confidence to say no to a shot, script or edit that doesn’t meet the bar.

Preferred

• Bonus:
• - Experience scaling a one-person creative function into a small team that works through agencies.
• - Sound design, color grading or motion graphics skills you can bring to an edit yourself.
• - A network of production and editing talent you’d bring with you.
• - Experience building customer advocacy or reference-style content.
• - Prior experience at a fast-growing infrastructure, cloud or AI company.

Benefits

• Key employee benefits in the US:
• - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• - 401(k) plan: Up to 4% company match with immediate vesting.
• - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• - Remote work reimbursement: Up to $85/month for mobile and internet.
• - Disability & life insurance : Company-paid short-term, long-term and life insurance coverage.
• - Benefits & Perks:
• - Competitive compensation
• - Career growth and learning opportunities
• - Flexibility and ownership