Program Manager, MarTech

Responsibilities

• Partner with the MarTech Director to translate business needs into clear, actionable requirements for engineering and implementation teams
• Support product backlog management, writing and refining requirements as builds evolve
• Contribute to product decisions by bringing a grounded understanding of both marketing strategy and technical constraints
• Champion a test-and-learn approach, helping teams move from pilot to scaled adoption
• Stakeholder and program management
• Manage cross-functional workstreams across marketing, IT, and external partners, keeping progress visible and blockers cleared
• Build strong relationships with marketing stakeholders to understand their needs and objectives, surface pain points, and validate that solutions are working
• Prepare and maintain program communications and stakeholder-facing materials
• Facilitate working sessions and reviews, ensuring the right people are aligned at the right moments
• Help define how marketing processes evolve as new tools enter the stack, including how humans and agentic systems work together

Requirements

• 6-8 years of experience in product management, marketing technology, or a closely related field
• 3+ years working directly on technology implementation or product builds, writing requirements, managing backlogs, or working alongside engineering teams
• Strong product instincts: you know how to break down a complex problem, write a clear requirement, and keep a build moving toward something useful
• Comfortable moving between strategic thinking and hands-on execution; you're as comfortable in a stakeholder alignment meeting as you are reviewing a Jira board
• Experience with marketing technology platforms (e.g., content management, marketing automation, analytics) is a strong plus
• Clear, confident communicator who can translate between marketing and technical teams without losing either audience
• Able to operate independently in an ambiguous environment and bring structure where there isn't any
• Experience at global professional services firm is a plus

Preferred

• Experience with marketing technology platforms (e.g., content management, marketing automation, analytics) is a strong plus
• Familiarity with agentic AI tools or AI-augmented workflows is a plus, as is experience with Optimizely or similar platforms
• Experience at global professional services firm is a plus

Benefits

• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
• Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.
• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance