Director, Marketing AI Capabilities

Responsibilities

• External Landscape & Strategic Foresight: Monitor and assess the evolving AI, digital marketing, data, and customer engagement landscape, including emerging technologies, platforms, partners, and competitive trends
• Identify disruptive shifts in customer behaviors, content consumption, channel dynamics, and personalization expectations
• Translate external market developments into actionable marketing capability strategies
• Future of Marketing Design, Development and Implementation: Work across functions to lead the execution of the Future of Marketing strategy, including the development and implementation of new technology, operating models, and innovative external partnerships
• Lead the design and development of critical technology initiatives, including the Marketing Command Center, and play an advisory role to enabling Neural Nexis initiatives
• Design future-state marketing operating models, workflows, governance structures, and processes that embed AI into day-to-day execution
• Ensure talent initiatives align with the future marketer vision and AI-enabled capabilities
• External Enterprise Partnerships & Innovation Pilot Management: Manage existing strategic enterprise partnerships and evaluate new partnerships with AI vendors, platform providers, agencies, consultancies, and emerging technology companies
• Lead pilot programs and proof-of-concept initiatives to assess new capabilities and accelerate innovation
• Build scalable approaches for integrating external solutions into Amgen’s marketing ecosystem

Requirements

• Doctorate degree and 4 years of marketing, digital, technology, or commercial operations experience OR
• Master’s degree and 6 years of marketing, digital, technology, or commercial operations experience OR
• Bachelor’s degree and 8 years of marketing, digital, technology, or commercial operations experience
• In addition to meeting at least one of the above requirements, you must have at least 5 years' experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.

Preferred

• Understanding of the evolving AI ecosystem, including generative AI, agentic workflows, personalization, content automation, and marketing technology platforms
• Strong understanding of omnichannel marketing, customer engagement, and commercial operations
• Demonstrated success leading cross-functional initiatives that span business and technology organizations
• Experience evaluating and managing strategic enterprise partnerships
• Strong track record of inspiring change and driving internal and external impact
• Strong executive communication and stakeholder influence skills
• Ability to balance strategic vision with operational execution
• Enterprise mindset with strong strategic foresight
• Builder mentality with a bias toward execution and scalability
• Comfortable navigating ambiguity and emerging technologies

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible