Responsibilities

• Management of multiple programs comprised of related initiatives and workstreams within their business unit.
• Develop and maintain integrated marketing plans, timelines, milestones, and dependencies leveraging tech and tools for efficiencies and future reporting.
• Provide end-to-end visibility into program status, risks, issues, and interdependencies for leadership.
• Apply PMO standards, frameworks, and governance practices to ensure consistent and disciplined execution.
• Support intake, prioritization, and capacity planning processes in partnership with leadership and functional teams.
• Ability to define scope of work and projected hours to inform resource planning and capacity for our in-house agency, Heart Haus.
• Drives cross functional collaboration across key stakeholders to drive outcomes, clarity and alignment.
• Proactively identify risks and mitigation strategies; escalate issues with clear options and recommendations, and solution-oriented approaches
• Partner with Program Management peers to ensure clear roles, responsibilities, and handoffs.
• Leverage program and portfolio management tools to drive transparency and accountability.

Requirements

• 5+ years of experience in program management, PMO, project management, or operational roles within a complex organization.
• Demonstrated experience managing large, cross-functional programs with multiple dependencies.
• Experience supporting enterprise marketing, creative, digital or business strategy organizations.
• Proficient in workflow tools and technology; Workfront
• Strong understanding of PMO principles, governance models, and portfolio management practices.
• Proven ability to influence and drive alignment in highly matrixed environments.
• Strong organizational, communication, and problem-solving skills.

Preferred

• Experience working in highly regulated or enterprise-scale environments.
• Familiarity with Workfront or similar program and portfolio management platforms.
• PMP, PgMP, SAFe, or equivalent certification preferred.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.