Responsibilities

• Develop a detailed understanding of Plaud’s software, AI systems, developer capabilities, and their connection to Plaud hardware.
• Partner closely with Product, AI, Engineering, and Design to understand product architecture, technical documentation, roadmap decisions, and feature behavior.
• Identify valuable capabilities and use cases that may not yet have been translated into customer-facing stories.
• Turn technical functionality, specifications, and AI concepts into clear customer benefits without losing accuracy or substance.
• Develop product FAQs, feature explanations, demo narratives, and technical education materials.
• Define target audiences, customer problems, value propositions, positioning, message houses, use cases, and product narratives.
• Build the foundational messaging for products including Plaud Intelligence, Plaud Teams, Plaud developer, etc.
• Connect Plaud’s hardware, software, and AI capabilities into one cohesive customer experience and narrative.
• Establish clear messaging hierarchies that global and regional teams can adapt to their audiences and channels.
• Maintain the accuracy, clarity, consistency, and quality of product messaging across the customer journey.

Requirements

• 4+ years of relevant experience across product marketing, product management, technical marketing, engineering, developer relations, or related roles.
• Demonstrated ownership of meaningful projects from an ambiguous starting point through delivery.
• The ability and curiosity to read technical documentation, understand how a product works, and engage credibly with Product, AI, and Engineering teams.
• Excellent English writing and editing skills, with the ability to make complex ideas clear, structured, and compelling.
• Strong command of positioning, value propositions, feature-to-benefit translation, customer use cases, and product storytelling.
• The ability to think at both product and campaign levels: understanding the experience in detail while designing how the story should unfold across channels.
• Strong cross-functional communication and project leadership skills.
• Comfort operating in a fast-changing environment where priorities, inputs, and timelines may evolve quickly.
• The judgment to act without a fully defined playbook and the resilience to incorporate direct feedback, revise the work, and move forward.
• Fluency with AI tools and a thoughtful approach to using them for research, synthesis, writing, prototyping, and execution.

Preferred

• Experience with AI applications, developer products, productivity software, collaboration tools, or technically sophisticated consumer products.
• Experience working on products with product-led or self-serve customer journeys.
• Experience bringing together software, AI, and hardware within a unified product narrative.
• Previous experience in an early-stage company, emerging business unit, or other environment requiring significant individual ownership.
• Hands-on experience with coding, APIs, technical prototypes, or developer tools.
• Experience translating global product strategy into toolkits that regional teams can activate locally.
• Familiarity with product analytics, adoption metrics, subscription models, or lifecycle marketing.
• Understanding of responsible AI, privacy, security, and trust considerations.

Benefits

• Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
• Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
• Retirement Planning: 401(k) plan for full time employees with company matching.
• Paid Time Off: Unlimited PTO, plus 13 paid holidays.
• New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
• Hybrid Office: Minimum of 3x in office per week.
• Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
• Perks: Best office equipment. Annual offsites. Free office drinks and snacks.