Responsibilities

• Create and manage the go-to-market strategy for Diligent Entities, from positioning and messaging through to launch execution and adoption programs.
• Work with Product and Commercial teams to define product direction, influence the roadmap, and translate product updates into clear, compelling messages for buyers and field teams.
• Partner closely with the Marketing team to develop integrated campaign content, including emails, landing pages, webinar programs, and event materials that support pipeline and product adoption goals.
• Contribute to demand generation plays and field marketing initiatives by providing the messaging frameworks, content assets, and audience insights that make campaigns land.
• Track market size, competitor actions, and industry trends across the entity management and legal ops landscape to guide strategy and identify opportunity.
• Produce battle cards and positioning materials that help Sales address competitive challenges and articulate Diligent’s differentiation with confidence.
• Partner with Sales to refine product positioning, identify upsell opportunities, and build practical enablement tools that shorten deal cycles and increase win rates.
• Lead training sessions and develop persona-specific collateral — pitch decks, objection handling guides, ROI frameworks — that help the team sell effectively.
• Advocate for end-users during product reviews, roadmap discussions, and UX conversations, ensuring the buyer and practitioner perspective shapes what we build.
• Organize and run user-committee meetings and customer feedback sessions with Product Management to capture direct market insight.

Requirements

• 3+ years of B2B SaaS product marketing experience
• Strong understanding of SaaS-based solutions with a concentration on product marketing best practices, including positioning, launch planning, sales enablement, and competitive intelligence.
• Fluency with AI-powered products and workflows — you understand how to position AI capabilities to enterprise buyers, and you actively use AI tools to work smarter and move faster.
• Exceptional storytelling and positioning skills — you can distill complex, multi-stakeholder products into crisp, buyer-relevant language without losing accuracy or nuance.
• Positive, energetic, and genuinely curious — you bring a growth mindset to everything you do, seek out new ideas as readily as you execute on existing ones, and have the initiative and work ethic to drive work forward independently.

Preferred

• Familiarity with entity management, legal ops, or corporate governance
• Experience working alongside or within a demand gen or campaign function
• Exposure to competitive intelligence frameworks
• Experience with pricing and packaging for SaaS products
• Comfort presenting to or enabling senior audiences

Benefits

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.