Responsibilities

• Design product marketing collateral: one-pagers, case study layouts, battle cards, and sales enablement materials that help our sales team win.
• Create and update website visuals: landing page graphics, blog images, product imagery, and hero images that make complex technology feel approachable.
• Run social media across LinkedIn and other channels. Draft posts, design assets, schedule content, and track what is working so you can do more of it.
• Use AI throughout your creative process to move faster without cutting corners. Generate drafts, explore visual concepts, iterate on layouts, then bring your own eye to get it right.
• Support product launches and campaigns with graphics, email templates, and promotional materials.
• Be the person who keeps everything on-brand across every touchpoint.
• Coordinate with the product marketing team on timelines, content calendars, and creative reviews.

Requirements

• Currently pursuing or recently completed a degree in Marketing, Graphic Design, Visual Communications, Digital Media, or a related field.
• A design portfolio that shows range and taste. We want to see the thinking behind your work, not just the finished product. Link or PDF required with your application.
• Strong visual design fundamentals: composition, typography, color, layout. AI can generate options all day long, but you are the one who has to know which option is actually good and make it better.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or Canva.
• Real, daily experience using AI for creative work. You should be able to walk us through your workflow and tell us where AI helps, where it falls short, and what you have figured out that most people have not.
• Strong writing skills for social copy, short-form marketing content, and briefs. AI can draft, but the best stuff still needs a human touch in the edit.
• Self-direction. You manage your own time, flag issues early, and deliver without someone checking in every day. Remote work only works if you do.
• Ability to sit for extended periods of time.
• Normal or corrected vision and hearing to work with others via video conference.
• Comfort collaborating with cross-functional teams.

Nice to have

• Familiarity with B2B technology marketing, SaaS, or the contact center and CX industry.
• Experience with a CMS (WordPress, Webflow, or HubSpot) and social scheduling tools.
• Video editing for short-form social content (CapCut, Premiere Pro, or After Effects).
• Comfort reading engagement data and adjusting your approach based on what it tells you.
• Motion graphics or animation skills.
• Genuine curiosity about how AI is reshaping creative work and knowledge work more broadly. You do not need to be an expert, but we want people who are paying attention and forming their own point of view.

Benefits

Compensation

• USD 20-30 YEAR

How to apply

About Waterfield Tech

• Waterfield Tech helps companies plan, deploy, and run the Customer Experience (CX) stack and operation as one system – combining tech and talent with shared KPI accountability so customer outcomes and economics improve together.
• We value our people—their diversity, their dedication, and their commitment to client satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance.
• We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.
• If you’re ready to grow your career in an energetic, customer-focused environment, Waterfield may be looking for you!