Responsibilities

• Analyze feature usage, adoption, and activation data to understand how users are engaging with Sezzle's product ecosystem
• Identify patterns across user cohorts to surface where engagement is strong, where it drops off, and why
• Pull insights from existing dashboards and reports to support growth strategy updates
• Translate raw data into clear, concise summaries that Product and Marketing teams can act on
• Design and analyze in-app and external surveys to understand user motivations, friction points, and awareness gaps
• Synthesize qualitative feedback from sources like NPS, in-app tools, and user interviews into recurring themes and opportunities
• Help manage our Customer Advisory Board, a monthly forum with 18–25-year-old shoppers where we gather feedback on what we're building
• Bring a Gen Z perspective to research findings, flagging when messaging feels off or when competitors are doing something worth paying attention to
• Serve as an ongoing monitor for live marketing and product tests, tracking what's running, what's being measured, and when results are ready
• Summarize test results with a focus on engagement, feature behavior, and repeat usage

Requirements

• Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related field
• Strong organizational and documentation skills
• Comfortable working with ambiguity and turning loose direction into clear next steps
• Ability to analyze basic datasets and identify patterns or themes
• Strong written communication skills
• Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

Preferred

• Previous internship or coursework related to marketing, product, research, or operations
• Familiarity with lifecycle marketing concepts, experimentation, or user journeys
• Familiarity with AI tools. We use Claude heavily in this role, and general comfort with AI-assisted research, writing, and analysis is a plus
• Interest in fintech, consumer apps, or e-commerce
• You are 18–25 yourself, and bring a lived perspective on what it means to be a Gen Z consumer

Benefits

• Why Intern at Sezzle?
• - Work alongside brilliant product and engineering minds who will help you level up
• - Get hands-on experience in an agile, fast-moving environment where your feedback actually gets implemented.
• - Help shape product experiences for millions of users
• - Be part of a company that genuinely values diverse perspectives and big thinking
• - Leave with tangible experience and a deeper understanding of how great products are built, tested, and launched