Own the public-marketplace narrative and content pipeline for Civic Marketplace, turning procurement programs into clear, resonant messaging for city buyers, while automating drafting and QA with AI and coordinating partner and community programs to drive activation.

• Content & Messaging: Shape positioning, battle cards, decks, and collateral for suppliers, agencies, and procurement channels.
• AI-assisted content pipelines: Lead first-draft generation, repurposing, and approval workflows to accelerate publishing while preserving quality.
• Community & partnerships: Onboard, engage, and recognize supplier and institutional partners, and activate networks for amplification.
• Onboarding & engagement cadences: Design bilingual outreach templates and maintain tone and local context.
• Workflow automation: Leverage Claude and prompts to draft responses, route content, and flag edge cases for human review.
• Product-to-communication translation: Run regular webinars and newsletters that translate product changes into procurement-relevant language.
• Partnership enablement: Activate COG and institutional networks as amplification channels with coordinated collateral.
• Channel & analytics: Track funnel performance in HubSpot and use behavior logic to improve conversion at each stage.
• Community operations: Own supplier and agency community life cycle, including onboarding, engagement, and feedback loops.

• A govtech, public sector, or civic tech background
• Fluency in English and Spanish (especially valuable for supplier onboarding)
• Experience with cooperative purchasing or procurement platforms
• Familiarity with COG, NIGP, or US local government procurement
• Built AI prompt libraries, automation playbooks, or content pipelines from scratch

• Remote-first working, with real flexibility across US and UK time zones
• Regular team offsites, including international
• Direct access to the founding team and a front-row seat to building something that matters