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Product Content Specialist
Framingham, Massachusetts, United States
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• Overview
• Benefits
• Job Description
• Success Profile
• Culture
• Video
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When we work together, challenges don’t stand a chance.
Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.
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Total Rewards

• Compensation & Incentives Competitive base salary + bonus on eligible positions
• Paid Time Off 22 days plus 7 major holidays and 1 floating holiday
• 401(k) Matching Company match 401(k) plan
• Discounts Online and retail discounts
• Wellness Physical and mental health wellness programs
• On-site Amenities Daycare, cafeteria, fitness center, and coffee shop at our HQ
  

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Product Content Specialist
Framingham, Massachusetts, United States
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Remote/On-site On-site Job ID 71082 Category Merchandising Date posted 07/10/2026 Pay Range $55,000 - $75,000
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.
What You Will Be Doing

• Create, maintain, and optimize online product content including descriptions, specifications, attributes, keywords, images, and related product information.
• Support product launches, promotions, and merchandising initiatives through timely content updates.
• Partner with Merchandising, Marketing, Digital, SEO, vendors, and content providers.
• Maintain product taxonomy, hierarchy structures, attributes, and cross-sell opportunities.
• Conduct content quality assurance reviews and resolve content issues.
• Analyze content performance and customer engagement metrics.
• Generate reports and support process documentation.
• Serve as a content resource for assigned product categories.
  

What You Bring To The Table

• Exceptional attention to detail and accuracy.
• Strong organizational, communication, and collaboration skills.
• Analytical mindset and problem-solving ability.
• Customer-focused approach and continuous improvement mindset.
  

What’s needed: Basic Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 0–2 years of experience in content development, merchandising, ecommerce, marketing, or related field.
• Advanced proficiency with Microsoft Office, especially Excel.
• Strong written communication, organization, and analytical skills.
  

Preferred Qualifications

• 1–3 years of experience in ecommerce, digital content, or online merchandising.
• Experience with CMS platforms and AI tools such as Copilot or ChatGPT.
• Knowledge of SEO, taxonomy, attribution, and content governance.
• Experience using analytics and reporting tools.
  

We Offer

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and 7 paid holidays.
• Online and Retail Discounts, 401(k) company match, Physical and Mental Health wellness programs and much more!
  

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Success Profile

• Adaptable
• Analytical
• Communicator
• Detail-oriented
• Insightful
• Problem-solver
  

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Our Culture
People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.
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Meet Louise, Associate Category Merchant
Hear from our people and learn more about their experiences.
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"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."
Merchandising Specialist
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