BAND - Product Marketing & Content Specialist

El Segundo, CA (Unknown)

$64K/yr – $80K/yrMid Level3+ years expFull time

Posted 2 weeks ago

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Job Summary

Own product marketing and messaging across new verticals by turning user and product insights into differentiated value propositions, and build scalable content and testimonial programs.

  • Lead user research and extract insights for messaging and go-to-market.
  • Define personas, positioning, and messaging for each segment.
  • Develop content and programs (case studies, guides, social, testimonials) to fuel campaigns and partnerships.

Job Description

Responsibilities

  • Product & User Insight
  • Conduct user interviews and research to uncover needs, motivations, and pain points across new target segments.
  • Synthesize user and product insights into clear takeaways for marketing, product, and partnership teams.
  • Identify product gaps, use cases, and value propositions based on direct user feedback.
  • Define user personas and segment-specific insights to guide messaging and go-to-market decisions.
  • Directly reach out to potential users in new verticals who are not yet on BAND to understand their needs, workflows, and pain points.
  • Combine direct outreach, user research, and competitive landscape analysis to form a complete picture of unmet needs in each vertical.
  • Translate that combined insight into sharp, specific product feature recommendations—clearly articulating how BAND should evolve relative to competitors to win each segment.
  • Messaging & Positioning
  • Conduct competitive research to inform messaging, positioning, and differentiation strategies across segments.

Requirements

  • 3-6 years of experience in product marketing, content marketing, or user research
  • Strong analytical and critical thinking skills paired with creativity and intellectual curiosity-someone who digs past the obvious and surfaces genuinely useful insight.
  • High attention to detail across research, messaging, and content.
  • Proven ability to conduct user research and translate findings into messaging, positioning, or content
  • Experience producing marketing content across formats (case studies, guides, social, email, web)
  • Comfortable building direct relationships with users to source testimonials and stories
  • Experience executing marketing campaigns end-to-end, not just planning them
  • Ability to translate product capabilities into clear, differentiated value propositions
  • Strong writing and storytelling skills
  • Experience with community-driven, marketplace, or network-effect products preferred

Preferred

  • Experience with community-driven, marketplace, or network-effect products preferred