Responsibilities

• Competitive intelligence: Update and up-level our existing CI program – refresh the monitoring cadence, stand up a formal win-loss interview process, and produce a synthesized view of the agentic identity landscape. This builds on and connects to our existing Schools-side CI on ClassLink and Identity Automation.
• Beta program: Recruit and manage external beta customers/design partners for the AI product development work – owning timeline, participant engagement, and structured feedback capture end to end.

Requirements

• Proven experience running competitive intelligence programs and/or win-loss research in a B2B software company – ability to go from raw signal to a defensible, actionable point of view.
• Experience recruiting and managing external beta/design-partner programs, including structured customer interviewing.
• Comfortable interfacing directly with Product and Engineering leadership and prospective enterprise customers without heavy oversight – this is a senior, largely self-directed contract role.
• Strong synthesis and writing skills: able to turn interviews and research into a clear, usable point of view, not just raw notes.
• EdTech, identity/auth, or AI infrastructure background is a plus, but not required.
• Available for a focused, part-time engagement with a hard deliverable date.
• Commitment to inclusion and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace.