Responsibilities

• Plan, design, and execute complex, multi-workstream digital, OOH & experiential channel project plans from initial brief through to final deployment, ensuring deliverables meet scope, timeline, and budget requirements.
• Apply structure to both large- and small-scale initiatives, driving project execution based on defined priorities while demonstrating the organizational agility to adapt to changing demands.
• Proactively identify project risks, bottlenecks, and issues; develop mitigation strategies and independently escalate critical blockers when timelines are at risk.
• Partner closely with project customers and internal teams, leveraging strong consulting and collaboration skills to provide both tactical direction and strategic thought partnership.
• Forge deep relationships with cross-functional stakeholders across all levels of the organization, using outstanding communication skills to manage expectations, inform teams, and influence outcomes.
• Facilitate the day-to-day traffic of creative assets through Legal, Risk, and Compliance reviews, ensuring feedback is documented, addressed by creative teams, and aligned with internal audit standards.
• Manage day-to-day strategy development and executional tasks for direct mail and paid media campaigns
• Develop socialization calendars to ensure buy-in is received from key stakeholders and leaders at critical decision points.
• Ensure appropriate approvals are received from key stakeholders
• Organize and maintain critical artifacts in campaign folders for audit

Requirements

• Bachelor’s Degree or Military experience
• At least 5 years of Program or Project Management experience
• At least 3 years of experience utilizing Scrum, Kanban or SAFe methodologies
• At least 5 years of Relationship management experience
• At least 3 years of Direct Mail end-to-end management experience
• At least 3 years of Paid Digital experience

Preferred

• Master’s Degree or MBA
• PMP (Project Management Professional) certification
• 6+ years of Program or Project Management experience
• 6+ years of experience leading projects across cross-functional teams within an organization

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.