Responsibilities

• Manage Meta ad accounts on a daily basis
• Monitor performance and identify opportunities to scale spend profitably
• Troubleshoot account issues, rejected ads, disabled accounts, etc.
• Work collaboratively with creative strategists to improve performance
• Lead client onboarding and ensure all required assets/access are properly configured: Business Managers / Business Portfolios, Ad Accounts, Pixels + tracking, Billing methods, FB/IG pages, Website access
• Communicate with clients regularly via Slack and meetings
• Send performance updates and reports to clients
• Launch and manage new Business Managers and ad accounts as needed
• Stay highly organized and ensure nothing falls through the cracks

Requirements

• Strong Meta advertising experience
• Prior agency experience required
• Comfortable managing multiple client accounts simultaneously
• Strong understanding of Meta Business Manager / Business - - Portfolio infrastructure
• Comfortable setting up ad accounts, pixels, domains, billing, permissions, etc.
• Excellent written and verbal communication skills
• Fluent English required. If you have an accent, it needs to very minimal. Looking for someone that sounds American.
• Must sound highly professional on calls and in client communication
• Comfortable in client-facing situations and able to build trust quickly
• Highly organized and detail-oriented

Preferred

• Experience in restricted advertising categories
• Strong instincts around ad creative and performance trends
• Familiarity with tracking platforms like Tracklution
• Operational/process improvement mindset