Responsibilities

• Communicate with hospital discharge planners to generate new referrals for MHCM buildings
• Gather information and provide a synapsis for building to assess appropriateness of referral
• Assist with gathering additional information as needed by on-sighting or speaking to patient staff
• Assist with problem solving potential barriers to admission to admit into facilities
• Meet with patients or families to answer questions about MHCM
• Communicate decisions on referrals, and look to admit or cross refer as appropriate
• Assist with transitioning accepted patients into facilities as appropriate
• 25 new admissions per month
• All referrals need to be responded to in 30 minutes or less.
• Enquire data is to be completed on a daily basis.

Requirements

• 2 years’ related experience in Healthcare and/or equivalent education in a degree such as Admissions, Marketing, Social Services, Nursing, or Healthcare Administration
• Preferred: Experience working with local hospital providers
• Experience in senior care in admissions, marketing, or nursing
• Medical terminology knowledge
• Strong customer service and service recovery skills
• Ability to self-motivate, seek out opportunity, and act in the best interests of the company
• Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
• Strong aptitude in communication with the ability to active listen
• An unencumbered driver’s license with the ability to travel for day to day operations
• Ability to identify trends and act on them

Preferred

• Experience working with local hospital providers
• Experience in senior care in admissions, marketing, or nursing
• Medical terminology knowledge
• High emotional intelligence (EQ)
• Unencumbered driver’s license with the ability to travel for day to day operations

Benefits

• We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.