Responsibilities

• Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external).
• Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product.
• Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement.
• Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants.
• Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners.
• Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality.
• Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments.

Requirements

• 3+ years of experience in marketing, experience with partner marketing or enablement is a plus. Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus.
• You default to action, and don’t let perfection stop you from shipping quickly (while holding yourself and others to a high standard).
• Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball.
• A natural curiosity with AI and other new technologies. You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before).
• A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use.
• A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it.
• Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first.
• Excellent written and verbal communication skills.
• Tools You Will Use: Claude and other AI tools for content acceleration and skill development.
• Figma or Canva for co-branded assets and partner enablement materials.
• Euler for partner education and enablement.
• Crossbeam or Clay for data enrichment.
• HubSpot for lifecycle communications.
• Gong for voice-of-partner and merchant insights.
• Salesforce, Hex or similar for analysis and dashboards.
• Notion or Google docs for documentation, project management, and strategic communication.

Preferred

• Bonus points if you've built a Claude skill before.
• Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus.

Benefits

• medical, dental, and vision insurance
• flexible PTO
• company holidays
• sick & safe leave
• parential leave
• 401k
• monthly wellness benefit
• home workstation benefit
• phone/internet benefit
• equity