Multimedia Communications Specialist I - CruiseNorfolk at City of Norfolk, VA | Norfolk, VA | $54K/yr – $62K/yr

City of Norfolk, VA

Multimedia Communications Specialist I - CruiseNorfolk

Norfolk, VA (On-site)

$54K/yr – $62K/yrEntry Level1+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive marketing and event support for Cruise Norfolk and Nauticus initiatives.

Assist in planning and executing campaigns and events across operations, tourism, and community engagement.
Must-have: 1 year of experience in communications or related field.
Standout: Experience coordinating multi-stakeholder events with city departments and vendors.

Job Description

Responsibilities

Assist in developing and implementing marketing strategies to promote cruise port operations, community engagement, and tourism.
Create content for digital channels, including social media, website, email campaigns, and print collateral for Cruise Norfolk and Nauticus channels.
Support public relations efforts, including press releases, media outreach, and influencer engagement.
Coordinate the creation of branded materials, signage, and promotional items for Cruise Norfolk and Nauticus.
Monitor marketing performance metrics and compile reports on campaign effectiveness.
Plan, coordinate, and execute a variety of events including cruise ship welcome celebrations, sail away parties, port milestone ceremonies, media events, and community outreach activities.
Serve as the on-site contact for event setup, logistics, vendor coordination, and troubleshooting.
Manage event timelines, budgets, and post-event reporting.
Work closely with city departments, tourism agencies, and port security to ensure smooth and safe event execution.

Requirements

1 year experience in communications or related field
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Preferred

Bachelor’s degree in marketing and communications field, preferred.
2–4 years of relevant experience in marketing, events, or hospitality—experience in the travel, tourism, or maritime industry a plus.
Strong organizational and project management skills with the ability to multitask and meet deadlines.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office and marketing tools (e.g., Canva, Adobe Creative Suite, social media platforms, Mailchimp).

Benefits

competitive pay
strong retirement package
a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

City of Norfolk, VA

Norfolk, Virginia is a city of over 247,000 residents and more than 100 diverse neighborhoods. It is the cultural, educational, business and medical center of Hampton Roads, hosts the world's largest naval base, the region's international airport and is one of the busiest international ports on the East Coast of the United States. Norfolk neighborhoods are vibrant and inclusive places where caring neighbors want to live, invest, and participate.The City of Norfolk operates under a Council-Manager form of government. The Norfolk City Council is the legislative body of the city government. It is authorized to exercise all powers conferred upon the City by the Commonwealth of Virginia in the State constitution, State laws and the Charter of the City of Norfolk.The Council establishes policy for the city, approves the budget, levies its taxes, and appoints the City Attorney, City Assessor, City Auditor, City Clerk, and the City Manager. The Council also appoints members to the Norfolk Redevelopment and Housing Authority, Planning Commission and other boards and commissions, as well as city representatives to regional and other boards and authorities. For additional information, go to www.norfolk.gov.

Norfolk, Virginia, USA

www.norfolk.gov