Responsibilities

• Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
• Greet clients, assess needs, answer questions and provide tours of the apartments and community.
• Process applications, and prepare and review lease agreements and renewals.
• Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
• Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
• Receive deposits and rent money, and record appropriately.
• Provide excellent customer service and assist all clients with a positive and friendly tone

Requirements

• High school diploma or equivalent is required.
• Bachelor’s degree is preferred.
• Excellent verbal and written communication skills.
• Customer service focused with the ability to be a strong team player.
• Proficient in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.
• This role MAY require a valid driver's license.
• This role may require you to obtain a state specific license or certification.

Preferred

• Bachelor’s degree is preferred.
• State-specific license or certification may be required.

Benefits

• Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.