Responsibilities

• CRM & Data Management: Maintain data integrity, build custom dashboards, run audits, and generate intelligence reports to track key client relationships and marketing touchpoints.
• Email Marketing & Digital Campaigns: Design, schedule, and launch client alerts and email campaigns; manage audience segmentation and distribution lists; and analyze key engagement metrics (opens, clicks, conversions).
• Website & Content Management: Maintain and update firm website and intranet content, post blogs and news announcements, monitor settings/permissions, and test new digital features.
• Analytics & Reporting: Track performance across social media, web, and email channels; deliver actionable data reports to the Marketing Director to shape future strategy.
• Tech Stack Optimization & Support: Act as the main point of contact for marketing tech platforms, liaise with third-party vendors, troubleshoot technical issues, and partner with IT.
• Virtual Events & Webinars: Manage end-to-end technical execution for firm webinars, including registration builds, platform setup, and post-event analytics.
• Training & User Enablement: Create user-friendly reference guides and provide responsive, hands-on tech support and training to attorneys and staff.

Requirements

• Experience: 2+ years of hands-on experience with marketing technology, ideally within professional services or a legal environment.
• CRM Savvy: Hands-on experience with systems like Intapp DealCloud, InterAction, Salesforce, or similar platforms.
• Email Automation: Familiarity with campaign tools such as Vuture, Dispatch, Constant Contact, or similar automation platforms.
• Technical Aptitude: Strong proficiency in Microsoft 365 (SharePoint experience is a big plus) and comfort with data reporting/analytics tools.
• Event Tech: Prior experience supporting webinars or virtual event platforms.
• Skills & Mindset: Exceptional attention to detail, strong multi-tasking abilities, and a knack for explaining technical concepts to non-technical team members.
• Education: Bachelor’s degree preferred, or equivalent practical experience.

Benefits

• Collaborative Culture: Work alongside a supportive team that values innovation and fresh ideas.
• Growth & Impact: Gain exposure to diverse technologies and drive key business initiatives.
• Comprehensive Benefits: Competitive salary, health/dental/vision coverage, retirement plans, generous paid time off (PTO), and professional development opportunities.