Marketing & Social Media Associate

Responsibilities

• Create and publish content across social media platforms, including Google Maps, X, LinkedIn, Instagram, Facebook, YouTube, and other relevant channels.
• Take photos and short videos of warehouse operations, equipment, inventory, and company activities for marketing purposes.
• Write and edit social media posts and basic marketing content.
• Maintain a consistent posting schedule across company social media accounts.
• Help increase brand awareness, followers, and engagement.
• Promote the company's electronics recycling, e-scrap purchasing, and IT asset disposition services.
• Assist with website content updates and basic digital marketing activities.
• Answer incoming phone calls and respond to general customer inquiries.
• Respond to customer emails and direct inquiries to the appropriate team member.
• Greet customers, vendors, and visitors when they arrive at the facility.

Requirements

• Strong communication and organizational skills.
• Comfortable communicating with customers by phone and email.
• Strong interest in social media, digital marketing, and content creation.
• Familiarity with major social media platforms.
• Comfortable taking photos, creating posts, and producing basic short-form video content.
• Basic computer skills, including Microsoft Office, email, and data entry.
• Detail-oriented and able to maintain accurate records.
• Comfortable working in both an office and warehouse environment.
• Legally authorized to work in the United States.

Preferred

• Previous experience in social media, marketing, customer service, office administration, inventory management, or operations support .
• Experience with Canva, Adobe tools, or video editing software is a plus.
• Japanese or Chinese language skills are a plus.
• Experience or interest in electronics, recycling, sustainability, IT, or technology is a plus.

Benefits

• Competitive compensation
• Full-time, stable employment
• Opportunity to grow with our expanding U.S. operation
• Hands-on experience across marketing and business operations
• International business exposure
• Long-term growth opportunities