Responsibilities

• Position Overview The Marketing & Social Media Admin is responsible for executing organic social media content, coordinating member communications, managing in-club marketing materials, and supporting brand consistency across all locations.
• Manage and publish organic content across social platforms (Instagram, Facebook, LinkedIn, TikTok).
• Capture in-club content including photos, short-form videos, and member highlights.
• Maintain a consistent posting schedule aligned with the marketing calendar. Monitor comments and messages; escalate issues when necessary.
• Track basic engagement metrics and report performance.
• Assist with communication and coordination of approved influencer or community collaborations as directed by leadership.
• Support scheduling and content capture related to influencer visits or promotional activities.
• Monitor and respond to Google Reviews and other approved member feedback platforms.
• Escalate member experience concerns to leadership or appropriate club management when necessary.
• Highlight positive member feedback that may be appropriate for social media or internal recognition.

Requirements

• 1–3 years marketing experience, preferably in fitness, hospitality, or retail.
• Strong skills in video creation and editing for Social Media.
• Highly organized with strong attention to detail.
• Excellent communication and comfort filming/interviewing people in clubs.
• Proactive and able to work quickly without errors.

Preferred

• Proficient in Canva; Adobe or similar tools a plus.
• Experience with social media management, reputation management, or CRM systems preferred.