Marketing Representative (Full Time)

Gilpin County, CO (On-site)

Salary Not AvailableEntry Level6+ years expFull time

Posted 3 weeks ago

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Job Summary

Own guest service and rewards enrollment for a casino floor, driving Bally’s Rewards adoption and accurate use of player tracking to tailor comps and experiences.

  • Guest experience ownership: deliver friendly, prompt service and resolve requests across slots and table games.
  • Rewards and enrollment: explain program details and actively enroll new members from the floor.
  • Operations and compliance: use the player tracking system, input player data, and adhere to Colorado gaming rules.

Job Description

Responsibilities
- Maintains a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience. - Assists guests, players, and Slot Hosts with all requests in a professional and timely manner. - Explains the Bally's Rewards program in detail. - Effectively markets the Bally's Rewards program to all new casino guests and actively enrolls new members. - Evaluates play and issues complementary amenities based on established guidelines. - Utilizes all aspects of the Player Tracking System. - Stays informed about all Slot and Table Games activities and events. - Maintains general knowledge of the properties. - Inputs all player information into the database system and issues player cards. - Complies with all company's policies and procedures, as well as Colorado Gaming rules and regulations.
Bally's Chicago logo

Bally's Chicago

The Bally’s Chicago casino and resort will harness the beauty of the urban Chicago riverfront site, located at 777 W. Chicago Avenue, to create inclusive, dynamic spaces, including plans for a 3,000-seat theater, a 2-acre public park and open outdoor spaces, six restaurants, cafes and a food hall. The lower riverbank will be connected to the property with an approximately 2,000-foot extension of the riverwalk. The casino is being designed to offer space for approximately 3,400 slots, 173 table games and VIP gaming areas, while the hotel tower is being designed to include a large pool spa, fitness center and sun deck, as well as a rooftop restaurant bar to enjoy the Chicago skyline. The planned 500-room hotel tower will now be located on the south end of the site.Must be 21+. Gambling Problem? Call 1-800-GAMBLER

Founded in 2023
Chicago, Illinois, USA
154 employees (19 in marketing)

Traffic Signals

Monthly Visitors
1.9B
Traffic Source Mix
Search
29.1%
Direct
67.3%
Referral
2.9%
Social
0.2%
Paid
0.3%

Headcount Trend

Current headcount: ~154

Marketing Team

Marketing Team Size
19 (12% of company)
Median Tenure
1.2 years
Marketing Roles Posted (Last 30 Days)
5