Marketing Project Coordinator

Responsibilities

• Marketing Workflow Development & Enablement • In partnership with marketing leadership and cross-functional teams, design, build, and continuously improve standardized marketing project workflows • Document all project intake, prioritization, execution, and delivery processes for clarity and consistency • Train marketing Team Members and stakeholders on workflows, tools, and best practices • Identify inefficiencies and implement scalable solutions to improve speed, transparency, and quality of output • Partner with Business Intelligence, Brand, and Partner Marketing to coordinate logistics and tracking for special direct CRM programs with vendors
• End-to-End Project Management • Build and manage detailed project plans, including timelines, milestones, and dependencies • Monitor project progress, proactively address risks or blockers, and adjust timelines as needed • With Brand team, ensure all deliverables meet brand, legal, and operational requirements
• Platform Ownership • Own and manage the team’s project management platform • Maintain accurate, real-time project tracking, prioritization, and reporting • Optimize boards, automations, and dashboards to improve team efficiency and visibility • Serve as the internal expert and primary administrator for the platform
• Stakeholder Communication & Expectation Management • Act as the primary point of contact for project intake and status updates across marketing and cross-functional teams • Communicate timelines, priorities, and constraints clearly to requestors and stakeholders • Set, manage, and reinforce expectations regarding scope, timelines, and deliverables • Ensure alignment between business goals and marketing execution
• External Vendor/Partner Management • Serve as the primary liaison for GoHealth’s creative and production partners • Coordinate project briefs, timelines, feedback, and approvals between internal teams and vendors/partners • Ensure quality, consistency, and timeliness of external deliverables • Optimize collaboration processes to maximize partner effectiveness and value
• Team Alignment & Project Visibility • Lead weekly marketing project meetings to review active work, prioritize requests, and align on timelines • Ensure transparency into project queues, workload, and capacity • Track stakeholder approvals and ensure timely decision-making • Provide regular reporting on project status, risks, and performance metrics
• GoHealth Core Values • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. • Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. • Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Requirements

• High school diploma or equivalent required.
• 2+ years of marketing project management, project coordination, or marketing operations
• Strong experience with project management tools

Preferred

• Associate’s or bachelor’s degree in marketing, communications, business administration, or a related field
• Advertising agency experience
• Monday.com experience