Responsibilities

• The Marketing Production Manager at American Dining Creations has ownership for the full lifecycle of marketing material development supporting our cafés, markets, and corporate dining accounts nationwide. You are the leader for project intake, production and distribution.
• This role manages the day-to-day creation, organization, and delivery of digital and physical assets—menus, signage, promotions, sales materials, and more—ensuring accuracy, brand consistency, and operational efficiency.
• The manager will also perform hands-on production tasks such as printing, binding, file preparation, and inventory management while coordinating closely with internal teams (Sales, Operations, Culinary, HR) as well as external vendors.
• Oversee the production of marketing collateral including menus, station signage, promotional materials, catering guides, presentations, sales decks, and digital content for our locations.
• Perform hands-on production tasks such as printing, cutting, binding, laminating, and assembling materials as needed for unit openings, refreshes, and ongoing promotions.
• Prepare, review, and finalize digital files for print, digital signage, email, and web deployment, ensuring compatibility, formatting accuracy, and brand compliance with American Dining Creations standards.
• Partner with creative, culinary, and content teams to ensure all produced materials meet quality standards, operational needs, and project requirements.
• Manage internal production equipment (printers, binding equipment, cutters, etc.) and coordinate maintenance or service needs.
• Maintain organized digital-asset filing systems, naming conventions, and version control for all marketing files related to concepts, accounts, and campaigns.
• Manage file intake, updates, and archival processes to ensure easy retrieval for the marketing team, sales, and field operators.
• Ensure artwork, templates, menu formats, brand standards, and promotional toolkits are properly stored, updated, and shared across the organization.
• Support the team with basic file conversions, resizing, compressing, and formatting for various platforms (print, digital signage, email, web, social, presentations).
• Coordinate the distribution of printed and digital marketing materials to internal teams, field locations, clients, and partners across the American Dining Creations portfolio.
• Manage shipping logistics, inventory levels, and fulfillment processes for all physical materials, including signage kits, menus, displays, and sales tools.
• Oversee deployment schedules for digital content such as email campaigns, digital menu boards, in-unit screens, and branded content in coordination with the broader marketing team.
• Maintain accurate tracking for production, inventory, and distribution schedules.
• Serve as the central coordinator for day-to-day marketing operations and incoming project requests from sales, operations, HR, and leadership.
• Develop and maintain workflow processes and project management tools to improve team efficiency and responsiveness to field requests.
• Track project timelines, budgets, deliverables, and vendor performance; provide regular status updates and reporting to marketing leadership.
• Troubleshoot production, distribution, or file issues promptly to maintain smooth operational flow and avoid disruptions to unit launches or campaigns.