Responsibilities

• Subscriber Growth: Identify opportunities to increase new customer acquisition in priority markets.
• Market Penetration: Help determine where marketing and sales activity should be focused to improve adoption.
• Marketing Effectiveness: Determine which campaigns, channels, messages, and offers generate the strongest response and should be scaled.
• Campaign ROI: Measure which campaigns, channels, offers, and tactics drive the strongest return.
• Revenue Performance: Support pricing, promotion, and customer mix analysis to improve ARPU.
• Retention & Customer Quality: Analyze churn, early-life customer behavior, and save opportunities to improve long-term customer value.

Requirements

• Strong business acumen and analytical skills, with the ability to connect data trends to business actions that improve acquisition, retention, revenue, and market performance.
• 2-4 years’ experience in marketing data analysis or business intelligence, preferably in telecommunications or broadband services.
• Proficiency with Excel, SQL, and visualization tools such as Power BI.
• Strong analytical, quantitative, and problem-solving abilities with a focus on accuracy and attention to detail.
• Ability to communicate insights and recommendations clearly to business leaders, translating analysis into practical next steps.

Preferred

• CRM experience a plus.
• Knowledge of FTTH operational metrics, including installation rates, service adoption, and churn, is highly desirable.

Benefits

• Competitive pay and benefits
• Opportunities for training and career growth
• Dynamic and supportive team environment
• The chance to make a real impact in the communities we serve