Responsibilities

• Own daily leasing operations, traffic management, and follow-ups to close deals.
• Oversee the on-site leasing team in all areas such as leasing and marketing efforts.
• Actively participates in the daily management of all prospects, applicant and lease information within the property management software including but not limited to leasing traffic, new leases, renewals, demographic information, collection of move-in, and move outs.
• Responsible for lease administration; finalization of lease agreements, conduct file audits, ensure lease contracts are complete and orderly, submit to the Community Manager for review and signature.
• Review and analyze shop, closing ratio, and other operational reports to identify and resolve issues impacting leasing performance
• Respond to resident and ownership questions and concerns in a timely and professional manner
• Trains leasing staff on how to answer inquiries, perform task, track efforts, market in the surrounding areas businesses.
• Creates a weekly marketing plan and ensure execution of all marketing tactics outlined.
• Develops key relationships within the community and maintains a working relationship with area competitors.
• Responsible for organizing and executing leasing and marketing campaigns and promotional events both on and off property.

Requirements

• English: Ability to read, write, understand, and communicate in English.
• Computer proficiency with email, Microsoft Word, Excel and Entrata or other on-site accounting software.
• Ability to use general office equipment (telephone, fax, printer, copier, 10-key, key track system).
• Excellent customer service and interpersonal skills; ability to relate to others.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic to intermediate mathematical and accounting functions.
• Ability to read and comprehend financial statements (budgets, financial reports, accounting information).
• Comprehension of federal fair housing laws and applicable local housing provisions.
• Ability to multi-task.