Responsibilities

• MarTech Administration: Manage day-to-day operations of our marketing technology stack, including system troubleshooting, user support, and data flow validation between platforms
• Platform Management: Execute configuration and optimization tasks within marketing tools (e.g., SFDC, Marketo, 6 s ense) under guidance from senior leadership
• Data Management: Assist with data collection, segmentation, and list management to support targeted marketing campaigns
• Campaign Operations: Execute Marketo programs including list uploads, email sends, and campaign monitoring to support lead generation and nurturing workflows
• Email Campaign Support: Work with marketing team members to implement and manage email campaigns, ensuring proper setup and tracking
• Analytics and Reporting: Generate regular campaign reports and dashboards, tracking key metrics and supporting analysis for marketing initiatives
• Documentation: Maintain accurate program documentation including process workflows, setup instructions, and campaign timelines
• Testing and Troubleshooting: Identify and escalate technical issues, conduct testing on new configurations, and support system improvements
• Compliance Support: Ensure marketing campaigns and data practices align with privacy regulations (e.g., GDPR, CCPA) and company standards

Requirements

• 2-3 years of experience in marketing operations, campaign execution, or marketing technology support
• Working knowledge of marketing automation platforms (Marketo, HubSpot, or similar) or CRM systems (Salesforce)
• Curiosity about AI and a habit of putting it to work. You look for ways to reduce manual effort in campaign builds, QA, and reporting, and you learn new tools quickly as our stack evolves.
• Strong organizational and project management skills with ability to manage multiple tasks and deadlines
• Solid analytical skills and comfort working with marketing data and reporting tools
• Clear communication skills and ability to collaborate across teams
• Attention to detail and accuracy in executing technical tasks

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military