Responsibilities

• Marketing Project & Workflow Management (50%)
• - Design and operationalize a centralized project intake process and workflow templates for frequent project types
• - Administer and continuously improve our workflow management system (Wrike experience preferred)
• - Drive project scoping, resource allocation, and capacity planning in partnership with team leads
• - Facilitate project kickoffs, status updates, and retrospectives for strategic initiatives
• Process Optimization (35%)
• - Identify and implement opportunities to streamline repeatable work and reduce friction in day-to-day execution
• - Develop and maintain documentation, templates, and operational standards across the marketing team
• - Train the marketing team on standardized processes and templates
• - Collaborate with the Senior Manager Marketing Operations to align tooling and processes with broader marketing tech strategy

Requirements

• 3–5 years’ experience in program/project management or marketing operations
• Hands-on experience with CRM and Marketing Automation Platforms (SalesForce and Pardot preferred)
• Expertise with project/workflow management tools (Wrike, Asana, Monday.com, etc. Wrike preferred)
• Exceptional communication, organizational, and problem-solving skills
• Comfortable managing multiple projects with competing priorities
• Strong stakeholder engagement experience, both internally and externally

Preferred

• PMP or Agile/Scrum certification
• Experience in SaaS or B2B marketing teams
• Familiarity with data tools (Looker, Power BI)

Benefits

• comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.