Marketing Operations Specialist

New York City, NY (Hybrid)

$55K/yr – $65K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own and optimize marketing operations workflows across procurement and supplier management to deliver timely, budget-conscious projects and data-driven improvements.

  • Coordinate cross-functional projects and supplier onboarding, contracts, and performance feedback to keep campaigns on schedule.
  • Establish and monitor KPIs, analyze performance data, and report opportunities for efficiency and cost optimization.

Job Description

Responsibilities

  • Collaborate across the marketing pillars to enable operational excellence, ensure process efficiency, and contribute to agile ways of working
  • Manage supplier management tasks, including onboarding, contract management, and adherence to procurement processes
  • Act as a point of contact between Group Marketing Procurement, suppliers, and marketing teams, ensuring alignment with project needs and timelines
  • Monitor supplier performance and provide feedback or recommendations to the Marketing Operations Manager
  • Coordinate cross-team projects, including registration briefing and management, app setup, and signage coordination
  • Manage deliverables as part of the marketing barter agreements across the portfolio
  • Act as a central point of coordination for cross-functional initiatives, ensuring timely delivery and alignment with broader marketing goals
  • Contribute to the implementation of tools and systems that enhance operational efficiency and project delivery
  • Build strong relationships across teams and provide guidance on processes and tools to enable efficient workflows
  • Contribute to the establishment and monitoring of KPIs for marketing operations, including process adherence, budget utilization, and project delivery timelines

Requirements

  • Foundational experience in marketing operations or a similar role, with knowledge of budget tracking, process enablement, and cross-team coordination
  • Strong organizational and project management skills, with the ability to manage multiple tasks and priorities effectively
  • Familiarity with supplier management processes, including onboarding and contract management
  • A data-driven mindset with the ability to track and report on operational performance metrics
  • Excellent collaboration and communication skills, with experience working closely with cross-functional teams
  • Adaptability and comfort working in a fast-paced, dynamic environment with shifting priorities
  • A proactive and detail-oriented approach to contributing to team success

Preferred

Benefits

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Time out: 15 days PTO, rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day, and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, parental leave, and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app, and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world
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Informa

Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more. We’re a leading international events, digital services and academic knowledge business, headquartered in the UK and a member of the UK’s FTSE 100 group of public companies. We’re also home to a fantastic, inclusive community of over 14,000 colleagues across 30 countries, and a place where our colleagues have the freedom and flexibility to bring ideas to life, do work that makes a real impact and discover opportunities to grow.Our businesses include Informa Markets, Informa TechTarget, Informa Connect, Informa Festivals and Taylor & Francis, but if you work in one of the specialist markets we serve, you might also know us through our brands. In Pharma, Medical and Biotech, that includes WHX Dubai, CPHI and EBD; in Tech, Enterprise Connect, AI Summit, Black Hat and GDC; in Natural Products, New Hope Network, Vitafoods and Natural Products Expo; in Beauty & Aesthetics, China Beauty Expo and Premier Beauty; in Finance, SuperReturn International, Money20/20, Finovate and IGM; in Research and Advanced Learning, Routledge and F1000; and many more brands in more markets too.

Founded in 1924
London, England, GBR
8.9K employees (2,489 in marketing)

Traffic Signals

Monthly Visitors
410.6K
Traffic Source Mix
Search
34.5%
Direct
55.3%
Referral
7.6%
Social
1.2%
Paid
1.3%

Headcount Trend

Current headcount: ~8.9K

Marketing Team

Marketing Team Size
2,206 (25% of company)
Median Career Experience
13 years
Median Tenure
8.2 years
Marketing Roles Posted (Last 30 Days)
2

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