Marketing Operations Manager at Windstar Cruises | Miami, FL

Marketing Operations Manager

Miami, FL (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

Job Summary

Own project intake and cross-team coordination to drive multi-channel campaigns across marketing, creative, and travel hospitality programs.

Own intake, prioritization, and Asana-driven workflows across teams.
Must-have: 5+ years in cross-functional project management with strong Asana experience.
Standout: Travel/hospitality sector familiarity or openness to AI-powered workflow improvements.

Job Description

Responsibilities

Lead the intake, organization, and prioritization of all creative and content requests across teams.
Build and manage workflows in Asana that drive visibility, accountability, and speed.
Act as the central connector across creative, marketing, web development, and email teams—ensuring alignment from brief to launch.
Bring structure to multi-channel campaigns, including website updates, email deployments, and content rollouts.
Partner on content production planning, timelines, and resource allocation.
Manage the creative budget, including tracking spend, forecasting, and identifying opportunities for efficiency without compromising quality.
Continuously refine processes to improve how work flows across teams and channels.
Support Trade Marketing initiatives, including coordination of trade-facing campaigns, collateral, and partner-focused content to drive engagement with travel advisors and trade partners.
Other duties as assigned.

Requirements

5+ years of experience managing projects across creative, marketing, or agency environments.
Deep expertise in Asana (or similar tools)—you build systems that scale.
Strong proficiency in Microsoft Office (Excel, PowerPoint, Teams).
Solid understanding of marketing workflows, including campaign planning and asset development.
Working knowledge of web development processes (briefing, QA, timelines, handoff between design and dev).
Working knowledge of email development and deployment (build timelines, testing, approvals, scheduling).
Experience managing content production and multi-channel execution.
Highly organized with strong attention to detail—you bring clarity where there is complexity.
Strong communicator and team leader, able to guide cross-functional teams efficiently.
Experience in cruise, travel, or hospitality is a plus.

Benefits

For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.

Windstar Cruises

Xanterra Travel Collection is the largest operator of lodges, restaurants, and other concessions at national and state parks in the United States. Xanterra Travel Collection is a global diversified travel & hospitality company. Our operations span the country - from the lush wilderness and mountains of Glacier National Park to the magical desert of Death Valley. Whether you are looking for a once-in-a-lifetime adventure, a vacation steeped in historic character, or a luxurious spa getaway, you can find it all at Xanterra Travel Collection. Our properties combine dramatic settings and landmark buildings with exceptional service to deliver extraordinary experiences.We look forward to welcoming you to the magical places we are fortunate to call home.

Founded in 1900

Englewood, Colorado, USA

1.9K employees (65 in marketing)

www.xanterrajobs.com/main/xanterra/home