Marketing Operations Manager

Burlington, MA (On-site)

$114K/yr – $148K/yrMid Level1+ years expFull time

Posted 2 months ago

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Job Summary

Own cross-functional launch readiness and regulatory review operations, translating complex MLR and SOP requirements into streamlined processes, training, and iterative improvements that move material through Veeva with speed and compliance.

  • Own cross-functional governance and fast, compliant review cycles for MLR materials and market access content.
  • Orchestrate launch readiness, including Day One planning, UAT, and ongoing process enhancements to boost throughput.
  • Scale training and enablement for PromoMats users and PEC team through repeatable SOPs and knowledge transfer.

Job Description

Responsibilities
  • Lead Medical, Legal, and Regulatory (MLR) review in Veeva PromoMats for corporate, brand and market access.
  • Reinforce operating procedures and lead all review meetings.
  • Develop and deliver training for new Veeva PromoMats users.
  • Partner with Legal, Regulatory, Medical, and Marketing leadership to ensure Standard Operating Procedures are followed, evaluated, and consistently communicated across the U.S. organization.
  • Lead daily and weekly cross-functional meetings for PEC U.S. corporate.
  • Manage, coordinate, and communicate timelines for all review projects.
  • Ensure references and legacy materials are uploaded, stored, and retired efficiently.
  • Identify, promote, and communicate process improvements and best practices to increase throughput efficiency.
  • Serve as launch lead for Day One material planning, approval, and execution.
  • Provide cross-functional support for all launch readiness initiatives.
Requirements
  • Education: BA/BS degree
  • 1+ year of Veeva PromoMats administration experience.
  • 1+ year of experience in the life sciences or biotech industry.
  • 1+ year of experience in field and/or marketing operations.
  • Strong cross-functional meeting leadership skills, with close attention to detail and a deep understanding of PEC SOPs, FDA promotional regulations, content under review, and related Veeva PromoMats materials.
  • Agile and flexible, while maintaining high standards in process administration.
  • Strong written, verbal, and presentation communication skills.
  • Self-starter with the ability to work independently while maintaining consistent communication.
  • Demonstrated ability to lead without direct authority.
  • Proven ability to work collaboratively across departments.
Preferred
    Benefits
    • Comprehensive medical coverage
    • Dental and vision coverage
    • Generous paid time-off
    • 401(k) retirement plan with competitive company match
    • Medical & dependent Care Flexible Spending Account
    • Up to $150 monthly cell phone reimbursement
    • Employee Assistance Program