Responsibilities

• Help manage the day-to-day operations and operating rhythm of the marketing department
• Maintain a centralized view of priorities, projects, owners, deadlines, dependencies, and resource constraints
• Build and manage project plans, timelines, milestones, and deliverables across marketing functions
• Follow up on commitments, approvals, and action items to ensure projects stay on track
• Identify risks, bottlenecks, scheduling conflicts, and missing ownership before they impact execution
• Reprioritize timelines and resources as business needs change
• Prepare concise status updates and planning materials for leadership
• Build scalable systems that can support Coverland and future brands
• Coordinate timelines across creative strategy, production, editing, approvals, paid media, and distribution
• Maintain visibility into major video, UGC, photography, design, and social content projects

Requirements

• 7+ years of experience in marketing operations, agency operations, project/program management, creative operations, department operations, or a related role
• Experience managing multiple complex marketing workstreams in a fast-paced environment
• Strong understanding of modern marketing functions, including creative, performance marketing, eCommerce, and lifecycle marketing
• Demonstrated ability to build or improve operational processes and project management systems
• Exceptional organization, follow-through, and attention to detail
• Strong written and verbal communication skills
• Comfortable holding employees and stakeholders accountable
• Comfortable addressing workplace conduct, attendance, productivity, and professionalism issues directly
• Sound judgment regarding when to resolve an issue independently versus escalate to leadership or HR
• Experience working with budgets, vendors, contractors, invoices, and payment administration

Preferred

• Experience at an advertising, creative, or performance marketing agency
• Previous people-management, office-management, or department-operations experience
• Experience supporting significant in-house creative production
• Experience in DTC eCommerce or high-growth consumer brands
• Experience working across multiple brands, business units, or client accounts
• Experience managing product launches, agencies, vendors, freelancers, or production partners
• Shopify or Shopify Plus experience
• Familiarity with paid media, CRM/email, CRO, SEO, social media, and creative performance workflows
• Automotive, aftermarket, consumer product, or retail experience
• Experience supporting new brand launches, events, or larger-scale productions

Benefits

• Daily Lunch
• Health insurance
• Paid time off
• Sick Day
• Employee discount
• Opportunity to play a significant operational role within a rapidly growing marketing organization and help build the infrastructure supporting future brands