Marketing Operations Manager

Atlanta, GA

Salary Not AvailableSenior Level3+ years expFull time

Posted 4 weeks ago

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Job Summary

Own regional affiliate marketing strategy for EyeSouth, combining local demographics, brand visibility and patient experience to lift affiliate performance.

  • Affiliate ownership: shape multi-channel marketing for EyeSouth affiliates, leaning on regional insights and performance data.
  • Growth and enablement: support top underperforming affiliates with targeted campaigns and training to boost patient generation and service volume.
  • Measurement and optimization: monitor GMB, demographics, attribution, and capacity to steer budget, tactics, and staffing decisions.

Job Description

Own regional affiliate marketing strategy for EyeSouth, combining local demographics, brand visibility and patient experience to lift affiliate performance.

  • Develop and execute comprehensive marketing strategies tailored to the unique needs of affiliate practices within EyeSouth.
  • Collaborate with the broader marketing team and affiliate leadership to ensure the effective implementation of marketing plans that drive growth and align with organizational objectives.
  • Report directly to the VP of Marketing.
  • Enhance brand visibility, patient engagement and revenue generation across the assigned regions.
  • Affiliate Analysis: Regularly monitor patient and service line volume, Google My Business (GMB) ratings and reviews, marketing attribution, provider capacity and operational support across all EyeSouth affiliates, identifying those in need of targeted marketing support.
  • Analyze local demographic data, such as median household income, population density, ethnic distribution, age demographics, patient heat maps and drive times, to inform strategic decisions.
  • Affiliate Support: Focus on providing support to the top 30-50% of underperforming affiliates, rather than being assigned to a specific region or affiliate.
  • Patient Experience Optimization: Evaluate timely follow-up and execution of lead generation and patient service recovery.
  • Marketing Training & Compliance: Develop and implement marketing strategies, including the creation of training materials and staff training programs, to ensure the effective use of marketing tools and technologies
  • Proven experience in marketing strategy and campaign execution, ideally in healthcare or a similar field
  • Strong ability to analyze and interpret demographic and business data to inform strategic decisions
  • Expertise in digital marketing, including SEO, Google Ads, and social media management
  • Excellent communication and relationship-building skills, with a demonstrated ability to work across teams and departments
  • Willingness to travel as needed to support affiliate practices and monitor the success of marketing initiatives
  • Strong understanding of multi-channel marketing, including digital, print, and in-person outreach
  • Strategic and innovative thinking for developing and implementing marketing strategies
  • Skilled in managing multiple projects within budget and deadlines
  • Strong written and verbal communication skills
  • Ability to analyze data and make data-driven decisions
  • Experience with Private Equity preferred
  • ophthalmology experience preferred
  • Travel as needed to support affiliate practices
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
EyeSouth Partners logo

EyeSouth Partners

With EyeSouth to manage the business side of the practice, our partner physicians are free to focus on providing first-class clinical care and service to their patients.Headquartered in Atlanta, Georgia, EyeSouth Partners is a premier network of integrated eye care practices located across the country. Our affiliated ophthalmology practices benefit from superior operational expertise, as well as investments in support staff, ongoing education, and state-of-the-art technology. To explore open corporate and affiliate level positions, visit our careers page: https://qrco.de/espcareers or the "Careers" tab of our LinkedIn page.

Founded in 2017
Atlanta, Georgia, USA
291 employees (8 in marketing)