Marketing Operations Manager

New York City, NY (Hybrid)

$130K/yr – $170K/yrMid Level4+ years expFull time

Posted 4 weeks ago

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Job Summary

Own attribution and data quality while building a scalable measurement backbone that ties marketing activity to pipeline and CAC outcomes.

  • Own attribution, data quality, and executive reporting across Salesforce, Braze, and analytics tools.
  • Lead events operations and lifecycle tracking to ensure pipeline and CAC alignment.
  • Drive AI-enabled automation to replace manual workflows and evaluate new marketing tools.

Job Description

Responsibilities

  • Support the evolution of Coast's attribution and measurement framework by improving data quality, reporting, and operational processes that connect marketing activity to pipeline, revenue (EPV), and customer acquisition (CAC) outcomes.
  • Establish Marketing's performance operating system, including executive reporting, monthly business reviews, quarterly retrospectives, and cross-functional readouts that provide a clear view of marketing's contribution to pipeline, revenue, and growth.
  • Own the integrity of marketing data across Salesforce, Braze, enrichment, and analytics tools, in partnership with RevOps and Data Engineering — including lead routing, lifecycle management, and campaign tracking, with consistent metric definitions across the org.
  • Run the operational backbone of our events motion: every lead captured, enriched, routed, and followed up on.
  • Deploy AI agents and automation that replace the manual workflows marketers run today — reporting, segmentation, enrichment, analysis — and lead the technical evaluation and implementation of new marketing tools.

Requirements

  • 4–8 years in Marketing Operations, Revenue Operations, Growth Operations, or Performance Marketing — in a role where you owned measurement, not just execution.
  • Deep experience with attribution, funnel analytics, and performance reporting, including dashboards and executive reporting that drove real business decisions.
  • A track record of leading complex, technical, cross-functional initiatives from concept through execution, and of navigating ambiguity to drive outcomes.
  • Strong analytical thinking paired with operational execution — you can both find the insight and ship the system behind it.
  • An AI-first operator who actively uses AI to generate insights, automate workflows, and challenge manual ways of working.
  • Salesforce expertise is required. You should also be comfortable across the rest of our modern GTM stack: Sigma, Braze, Google Analytics, ChiliPiper, Clay, ZoomInfo, Outreach, Smartlead, Unify, Grain, Notion, WordPress, Riverside, and PartnerStack.
  • New York City based; able to be in-office 3–4 days per week

Benefits

  • Medical, dental and vision insurance
  • Flexible paid time off (vacation, personal well being, paid holidays)
  • Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Education stipend
  • Free lunch every Friday
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Coast

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Founded in 2020
New York, New York, USA
162 employees (17 in marketing)
100% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
63.1K
Monthly Google Ads Budget
$7.8K
Traffic Source Mix
Search
29.6%
Direct
62.8%
Referral
6.4%
Social
0.7%
Paid
0.4%

Headcount Trend

Current headcount: ~164

Marketing Team

Marketing Team Size
14 (9% of company)
Median Career Experience
8 years
Median Tenure
1.6 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$165.5M
Last Raise
$40M
Series B, 2 years ago

Funding History

  • Jul 2024
    Series B • $40M
  • Mar 2024
    Debt Financing • $67M
  • Mar 2024
    Series A • $25M