Marketing Operations Manager

Erlanger, KY (On-site)

$70K/yr – $75K/yrMid Level3+ years expFull time

Posted 2 weeks ago

Job Summary

Own end-to-end campaign execution and operational marketing processes, coordinating with Sales, Client Success, and Marketing to deliver campaigns on time and with quality, while managing timelines, QA, audience targeting, reporting, and documentation. Focus areas include workflow improvements, compliance, and collaboration with the Senior Client Marketing Manager on audience strategy.

Job Description

Responsibilities

  • Coordinate the execution of webcast, custom content, lead generation, and other digital marketing campaigns from kickoff through completion, ensuring projects are delivered on time, within scope, and meet quality standards.
  • Manage campaign timelines, project plans, and workflows using Monday.com or a similar project management platform, proactively communicating status updates, deadlines, and risks to internal stakeholders.
  • Partner with Sales, Client Success, and Marketing teams to gather campaign requirements, coordinate approvals, and ensure all assets are prepared for launch.
  • Perform quality assurance on emails, links, audience selections, and other campaign components prior to deployment.
  • Coordinate the deployment of promotional, webcast, and custom program emails, monitoring campaign execution and working with internal teams to quickly resolve any issues.
  • Maintain campaign documentation and identify opportunities to improve workflows and increase operational efficiency.
  • Build, validate, and optimize audience segments using marketing databases and audience tools to support digital marketing campaigns.
  • Apply audience targeting best practices to maximize campaign performance and achieve program objectives.
  • Partner with Senior Client Marketing Manager to develop audience recommendations based on campaign objectives, historical performance, and available customer data.
  • Maintain audience documentation and campaign records to ensure accuracy and consistency.

Requirements

  • - Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • - 3–5 years of experience in digital marketing, email marketing, marketing operations, campaign management, or a related field.
  • - Experience working with marketing databases, CRM platforms, and/or marketing automation tools, including building audience segments, managing customer data, and maintaining high standards of data quality, accuracy, and audience management best practices.
  • - Experience using project management platforms such as Monday.com, Asana, Wrike, Smartsheet, Jira, or similar to manage multiple concurrent projects.
  • - Strong project management and organizational skills with the ability to prioritize competing deadlines in a fast-paced environment.
  • - Excellent written, verbal, and interpersonal communication skills.
  • - Strong analytical skills with experience preparing client reports and interpreting campaign performance.
  • - Exceptional attention to detail and commitment to accuracy.
  • - Proficiency with Microsoft Office 365 applications (particularly Excel) and SharePoint.

Preferred

  • - Experience with marketing automation platforms (Sailthru, Salesforce Marketing Cloud, HubSpot, Marketo, or similar).
  • - Familiarity with webinar and webcast platforms.
  • - Experience supporting client-facing marketing programs.
  • - Knowledge of HTML and email quality assurance best practices.
  • - Experience in B2B media, publishing, or professional services.
  • - Knowledge of the legal industry is a plus.

Benefits

  • - 15 vacation days, 12 company holidays, three personal days, one day to volunteer at the organization of your choice, plus a day off for your birthday each year
  • - Choice of three Cigna health insurance plans, two dental plans, and vision coverage.
  • - Health Savings Accounts (HSA) and Flex Spending Accounts (FSA)
  • - Comprehensive wellness program
  • - Employer paid life insurance
  • - Employer paid short-term and long-term disability insurance
  • - Accident and critical illness insurance
  • - 401K and Roth retirement savings plans with employer matching
  • - Employee Referral Awards
  • - Tuition reimbursement after 1 year of service
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Centellic

Something is coming.

Founded in 2016
New York, New York, USA

Salaries

Posted range

$70K/yr – $75K/yr

Taken straight from the job posting.

See all Centellic salaries

Marketing Team

Median Career Experience
9.5 years
Median Tenure
0.5 years
Marketing Roles Posted (Last 30 Days)
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Marketing Operations Manager

Centellic · Erlanger, KY · On-site