Marketing Operations Lead

New York City, NY (On-site)

$130K/yr – $180K/yrSenior LevelFull time

Posted 7 days ago

Job Description

Responsibilities

  • Own the marketing metrics layer: define the grain, the metric definitions, and the join path to funnel and funded outcomes for every marketing source. This is the current bottleneck, and it becomes yours on day one.
  • Land and model the full source list in Snowflake: paid social, web analytics, search console, organic social across four platforms, affiliate and referral, call platform data, CRM lead and opportunity data, and AI search visibility. Work with data engineering on ingestion; own the dbt models on top.
  • Build channel-level attribution that survives scrutiny, including reconciling the known gaps between ad platform reporting, the CRM, and our call platform, where the same funnel currently returns three different numbers.
  • Ship and maintain the recurring reporting the business runs on: weekly channel performance and cost per funded customer, CAC and payback by channel and cohort against target, and the marketing health view.
  • Own the activation layer: reverse ETL out of the warehouse into lifecycle, ads, and sales tooling, so audiences and triggers are built from modeled data rather than hand-pulled lists.
  • Own marketing systems hygiene end to end: form capture, lead routing and CRM sync, UTM and campaign taxonomy, and the data contracts between marketing tools and the warehouse.
  • Make PII handling correct by design in the marketing stack, including where lead capture data is allowed to land and what gets passed to third-party platforms.
  • Instrument new programs as they launch rather than after, so a channel is measurable the week it goes live.
  • Leave every model and pipeline with documentation and monitoring, so a wrong number surfaces on a dashboard before it surfaces in a board meeting.

Requirements

  • You write SQL fluently and have built and owned dbt models in a real warehouse. This is not a role you can do from platform UIs.
  • You've owned marketing or GTM data at a company where the answer mattered financially, and you've been the person who had to defend a CAC or attribution number to a skeptical executive.
  • You've reconciled conflicting numbers across ad platforms, a CRM, and a warehouse, and can explain why they differ rather than picking the flattering one.
  • Experience with the systems side, not just analysis: forms, lead routing, CRM sync, reverse ETL, campaign taxonomy. You're comfortable owning the plumbing.
  • You define metrics rather than wait to be handed definitions. You'll be the one turning vague marketing questions into a specific, defensible number.
  • Judgment about PII and compliance in marketing tooling, especially in a regulated financial services context.
  • Comfortable being the only person in your function, working across marketing, data engineering, sales ops, and growth without formal authority over any of them.

Preferred

  • Fintech, banking, or another regulated environment.
  • Snowflake, dbt, Hightouch, Salesforce, HubSpot specifically.
  • Experience standing up measurement for AI search and answer engine visibility, which is an active channel for us and barely instrumented anywhere.

Benefits

  • equity, healthcare benefits and paid time off.
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Rho

3.0 Glassdoor

Experience the Cohesion EffectRho is a different kind of CRO built around connection. We’re a community of curious minds and problem solvers who believe that clinical research is about strong collaboration with all involved: sponsors, investigators, sites, and patients. Our comprehensive suite of clinical development services and areas of specialized expertise reflect our relentless drive to be part of something bigger.We don’t just navigate challenges, we thrive in them by forging stronger bonds. Personal connections are what make us different. That’s the Cohesion Effect.

Founded in 1984
Durham, North Carolina, USA
773 employees (14 in marketing)
40% recommend to a friend
54% CEO approval

Salaries

Posted range

$130K/yr – $180K/yr

Taken straight from the job posting.

See all Rho salaries

Funding

Last Raise
Angel, 41 years ago

Funding History

  • Oct 1984
    Angel

Traffic Signals

Monthly Visitors
7.2K
Monthly Google Ads Budget
$238
Traffic Source Mix
Search
36.6%
Direct
46.8%
Referral
5.8%
Social
9.6%
Paid
1.2%

Headcount Trend

Current headcount: ~773

Recent News

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Marketing Operations Lead

Rho · New York City, NY · On-site