Responsibilities

• Administer and maintain the firm’s CRM system, including contact and company data stewardship, segmentation, and list development
• Manage mailing list governance and list health, including routine audits, preference management, and compliance workflows
• Own intake, routing, and data capture for inbound engagement (e.g., resource downloads, event registrations, and subscriptions)
• Ensure post‑event attendee and participation data is accurately recorded in CRM
• Maintain clean, reliable data inputs to support reporting, dashboards, and group‑by‑group audits
• Support planning and execution related to CRM enhancements, upgrades, or platform transitions, including data preparation, configuration support, training coordination, and rollout communications
• Train as an understudy across select marketing operations workflows, including publishing, campaign execution, and reporting processes, to support continuity and shared coverage
• Collaborate with marketing and business development colleagues to support cross‑functional initiatives, audits, and improvement efforts
• Assist with documenting and maintaining operational processes and resources, helping ensure standards, workflows, and “how‑to” guidance remain current and accessible
• Collaborate with marketing and BD colleagues to support reporting and analytics efforts.

Requirements

• Bachelor’s degree required.
• 1-3 years marketing experience preferred, preferably in legal or professional services.
• Knowledge and proficiency with Microsoft Word, Outlook, Excel, and PowerPoint. InterAction knowledge a plus.
• Strong project and time management skills with outstanding writing and grammar skills.
• Must be able to multi-task with strong project management aptitude.
• Must possess strong collaboration skills with the ability to work independently and take initiative.

Preferred

• InterAction knowledge a plus
• Strong client service attitude highly desired

Benefits

• paid family & medical leave, competitive PTO, and remote work options
• medical, dental, vision, life long-term disability, AD&D, EAP, FSA and Voluntary Life, ADD, and LTC options
• generous firm-contributed health savings account
• pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3+ days/week in the office
• annual contribution into the employee's retirement plan