Marketing Operations Analyst, Revenue Operations

Responsibilities

• Own lead routing: design and run the lead lifecycle end to end, with SLA tracking, so no inbound lead is lost, misrouted or left untouched.
• Run marketing automation and outreach: campaign operations, list management, data plumbing and email deliverability, plus helping SDRs get the most out of outbound tools like Nooks.
• Build monitoring: set up checks on routing, follow-up, outreach and marketing data flows, so failures and slowdowns show up here first.
• Keep the data trusted: maintain accurate marketing and funnel data, and core dashboards that work for both daily operations and analysis.
• Govern Salesforce: manage marketing objects, fields, permissions and integrations with good security hygiene.
• Automate the friction: simplify and automate lead-management and marketing operations workflows instead of absorbing recurring manual work.
• Bring solutions: flag risks, gaps and recommendations to Marketing and Revenue Operations early, with a proposed fix attached.

Requirements

• 3+ years in marketing operations, revenue operations or platform management at a B2B SaaS company
• Hands-on Salesforce experience, including campaigns, leads, routing and basic admin
• Experience owning a marketing automation platform: workflows, campaigns, segmentation and lead scoring or grading
• Experience designing lead routing and the lead lifecycle, including SLA tracking
• Experience using AI tools to analyze data and turn it into clear actions
• Strong attention to detail, and a record of catching data and routing problems before stakeholders do
• Clear communication, and the confidence to set and enforce best practices across Marketing, SDR and Sales

Preferred

• Salesforce Marketing Cloud, and migrating between marketing automation platforms
• Outreach and sales engagement tooling, including deliverability and domain reputation
• BigQuery and Looker, or comparable warehouse and BI tools
• Building automated health checks for marketing data flows instead of manual spot checks
• Full-funnel SaaS operations across Marketing, Sales and Customer Success
• Marketing attribution
• Automating repetitive marketing operations work, including with AI tools
• Startup experience
• Experience with lead routing tools like Default

Benefits

• Company equity
• 19 days paid time off (24 days after two years), plus 10 paid holidays
• 401(k) with a 4% company match
• Free health insurance for the employee and partial coverage for dependents (80% contribution coverage for health and 100% for dental and vision)
• An RTD pass and a free parking pass on Pearl Street
• $150 toward a US ExpressToll pass if you live 15 miles or more from the office
• $70 a month toward a gym membership
• Catered lunches
• A MacBook Pro
• $500 a year for personal development